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Is Truvaderm an auto-ship scam?

Is Truvaderm an auto-ship scam?

If you believe the claims then Truvaderm is an anti-ageing cream that can help you “achieve visibly younger looking skin”.

Now, we have reviewed products that have made similar claims in the past, which unfortunately most of the time have turned out to be scams. In the following review we will look to see if this offer is any different.

Please read on to find out what we discovered.

Claimed benefits of Truvaderm

Using Truvaderm is said to offer the following user benefits:

  • Brighten skins appearance
  • Restore your radiant, firmer skin
  • Smooth look of stubborn fine lines

While these certainly sound impressive, as we always say it is easy to write down claims, but harder to actually prove them.

This is why you should always look for proof of claims rather than believing them outright.

The easiest way to check how accurate the claims are would be to look at what ingredients it contains.

Ingredients found in Truvaderm

Unfortunately there is not one mention of any of the ingredients used, let alone a label, which would have been preferred.

As it stands there is no way of knowing what ingredients are present, so we cannot comment on what effect this product will have on your skin, whether it is good or bad.

Price of Truvaderm

When you first look at the Truvaderm offer you would be hard-pressed to see the price. That is because it is not available to view.

Even after looking at the terms and conditions we could not find an actual number. Although it does state that there is a postage fee to pay initially then a further charge at the end of the 14 day trial period.

What amount this charge is though is not clear. Although by past experience I would not expect it to be that cheap.

Is Truvaderm a scam?

There is no ingredient nor any pricing information available, this makes Truvaderm impossible to recommend.

I suggest that you give this offer a wide berth, it is simply not worth the risk signing up for an offer with so much information missing.

Contact details for Truvaderm

There did not seem to be a phone number available for Truvaderm, although they did list an email address: info@truvaderm.com

This lack of contact details should also serve as a warning not to sign up for this offer.

If you have signed up though we would love to hear from you, please leave a message below.

Alternative to Truvaderm

Our suggested alternative to the above trial offer would be XYZ Smart Collagen, which is available to buy online.

It contains proven anti-ageing ingredients that will definitely help to reduce those visible signs of ageing.

This anti-ageing cream is not available for trial so there are no hidden charges or auto-shipments to worry yourself about.

Click Here to read our full review of XYZ Smart Collagen >>

65 comments on "Is Truvaderm an auto-ship scam?"
  1. truvaderm is a massive scam – beware. Before committing to purchasing I googled the product and found that they were selling it on Amazon, all the reviews that I read stated that they had not purchased the cream and were purely reviewing the product. I went ahead as it was only £4.99, I did not realise that this was a trial product and you were roped into an auto-shipment. Just as I was about to process the order, suddenly an icon appeared offering me their eye gel for £2.99, I tried to close the icon, but it automatically added it to my basket and didn’t allow me to discard it. I thought, you know what, it’s only £2.99, I shall give it a go. that was on the 3rd June 2016. To my horror, on the 18th June 2016 I checked my online banking (as I do daily) and they had debited two amounts, one for £69 and one for £74. I contacted my bank immediately and unfortunately they couldn’t do anything about this deduction, but they cancelled the next amount due out on the 3rd July. I have threatened legal action against the company and they have offered me 30% back as a gesture of good will. BEWARE

    Reply
    • I had an email made to look as though it had come from Marks and Spencer saying I had won a prize worth £100. By paying £4.95 postage I would be sent a pot of Truvderm worth £89.95. Tht £4.95 was taken from my account on 13th Feb but I have jsut found that there was also another £74 taken from my account on 27th Feb. What a scam!
      I intend to contact the company tomorrow.

      Reply
      • If you threaten them with legal action you might have got your money back I did and they have refunded my £74 back into my account. They have also cancelled my account .

        Reply
        • I was dealt with by this scam as I completed a survey I assumed was from Amazon, I was told I won this truvaderm antiageing cream and asked to pay £4.99 for postage which as I proceeded to pay for, saw a quick flash of something to do with ongoing product delivery and a trial ( I tried to see if I could get clearer information but it will not let me go back or stop what I was in the process of doing . To my shock they took two payments of £74 out of my account and sent another product that was when I realised something was wrong. I have written them, returned the first unused product and the second one. I have informed my bank to stop any access to them. I will like to check with you the address you used to contact them.

          Reply
          • Did you get your money back? I sent it back and from the tracking information I know they got it back 3 weeks ago. I keep emailing me but they just keep telling me they have to confirm it is unopened

        • What number did you use to get your refund

          Reply
          • I called 0800 756 3402. They have refunded £74 and cancelled the so called account they had created when they held my account details without my knowledge. It was only suppose to be a trial with paying for shipping. It said nothing about holding card details.

        • Have tried to find a web site for truallureskin.com, as trying to stop the deliveries of their anti ageing serum and eye cream which keep arriving. Have tried two numbers , both in the USA who claim hey cannot find me on their records.
          Can anyone provide me with a contact number or email; or do I have to resort to changing my bank account

          Reply
      • I too have noticed this. Like you I paid the £4.95 postage and received my product. I had a different offer stating pay postage for the first and get 2nd one free. I have now found out they have taken £74 on 1/4 and a further £74 on 17/4. OMG I have contacted the company and my bank but have yet to get a response. Im so worried further funds are going to be taken.

        Reply
        • I got a free sample.i paid £4.95 p&p.I was looking at my bank statement and four d they had taken out £74.00,but I don,t know what for as I can,t get in touch with them.Please help

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          • It is a bloody scam I did exactly the same through a Tesco site saying I could claim a prize if I done a short survey The phone number u could get them on is 08007563402 and don’t take any shit from them good luck.

    • I did post and packing of£4 99 but then my bank told me they took £79 out of my bank account my bank did give me my money back into my account but now this Truvaderm have said I agreed to this but did not sign anything they seem to even make the bank agree with them my bank are saying I might have to pay for this this is a SCAM big time watch out for them there making a lot of money

      Reply
    • We agreed to the free trial and the £4.95 was taken from our account on 12th June on 26th June they took another £74.00, we contacted the number on the box 0800 756 3402 we were offered a 30% refund, then that went up 50% but the more I threatened legal action they agreed to 100% refund, that was today and they promised money will be back in account in 5 – 30 days, will wait and see if and when money is refunded.

      Reply
      • Well did you get your refund yet as I was promised one as well and would like to know if what they are saying is true.

        Reply
    • I too fell for this awful awful SCAM. I purchased small pot paid only postage,cancelled within14days and they took £74.00 and £77.00 out of my account 4 TIMES before4 I became aware of it. Please folk out there Do not get scammed. It is a Co. with no morals. Get the money then jump to new reformed Co. under a different name. They should be stopped in there tracks.

      Reply
  2. truvaderm is a Scam scam scam – beware.,

    I had same scam from that company as the others , please BEWARE

    Reply
  3. it is a complete scam because it is offered as a free trial and only £4.95 is mentioned as postage costs yet as soon as you order it you get charged £74 and every month after that, to return the product you have to send it to Cyprus and then try to get your money back and wait for it.

    Reply
  4. TRUVADERM IS A BIG SHIIIIIIIIIT CREAM THAT DOESN’T WORK. DON’T YOU EVER ORDER A FREE TRIAL BECAUSE THEY WILL CHARGE YOU £69 FOR A CREAM AND ANOTHER £74 FOR THE OTHER ONE. WHEN THEY SEND YOU THE DISPATCH NOTE IT DOESN’T MENTION THE PRICE. ON TOP OF THAT AFTER 2 WEEKS THEY SEND ME ANOTHER TWO CREAMS AND CHARGED ME AGAIN. SO, I PAID £286 IN 2 WEEKS + THE DELIVERY FOR THE “FREE TRIAL”. I TRIED TO TAKE MY MONEY BACK BUT THEY POSTPONED AND POSTPONED TILL I EXCEED THEIR 30 DAYS SHIT POLICY. SO, IT IS A VERY BIG SCAM. LIARS, LIARS, LIARS…..SCUMBAGS

    Reply
  5. I have just subscribed to a free trail and paid the postage, after reading this information I have informed my credit card supplier who will stop any payments being on my account and if any are made they will be reimbursed Thank you

    Reply
  6. I sent for this item £4.95 for pp, then read all these scam comments.
    I wish I had read them before I handed my details to the company.
    I immediately went into panic mode , contacted the company and insisted that they cancel my details including my bank details.
    The company said they had deleted my details but couldn’t delete my bank details!
    So my husband went to our bank (NatWest) they gave him a number to phone, very helpful, I filled in an online form, and cancelled any further payments to SKINCARE.
    Phew,
    SCAM I’m unsure , BUYER BEWARE .

    Reply
  7. I applied for the free trial, found nothing on the Web site about subscription, one month later they have taken £55.50 out of my account. I have emailed them to get my money back, but have heard nothing yet.

    Reply
  8. I have been scammed, I was sent a free trial and postage of £4.95 was paid for and two weeks later £74 was taking from my account. I called them to refund the money, the person I was talking with dropped the phone on me, which shows their can’t be trusted.

    Sent from my HTC

    Reply
  9. On December 19, I was sent a free trial and paid postage of £4.95. I see from my bank account that they have applied for £74.00 to be taken from my account. I could not find a telephone number so emailed them pointing out that I had not agreed to any further transactions and the cream has not been used. So far nio reply. I have spoken to my bank to stop the transaction. The bank’s response has been “so far, no payment has been made and until the money has been taken from my account then I can go into a dispute resolution”.

    Reply
  10. I was buying some clothes from Amazon. On completion of the transaction a screen popped up saying that if I filled in a short questionaire about the purchase, I would be entitled to a free gift. I did so and then clicked on the link to Truvaderm (there were four other products I could have chosen). I was then asked for my address and email and asked to pay £4.95 for delivery.. It was not until a few hours later that the penny dropped, so I checked with Amazon and whilst they knew about this company they denied any involvment, so obviously I had been scammed to another site. I rang my bank to discover there were indeed two payments in progress on my credit card. One for the genuine purchase from Amazon and another for the £4.95 from Truvaderm. They said they could only hold the amounts in dispute and that they could not guarantee I would get any money back. I immediately cancelled my credit card, so there will be no way that Truverderm can get any more money out of me directly. If they come back asking for the extra extortionate amount mentioned for the cream in earlier posts I will point out that at no time was this part of my contract with them. It will be interesting to see if this ‘magic’ cream turns up at all? Meanwhile I will have to wait for a new credit card and spend several hours resetting all of my automatic payments. I will also have to change my email address for prevention of further scams and contacts.
    I hope all this helps anyone else who gets taken in by this clever scam and consider myself very switched on to these possibilities, yet still I fell for it. Very little damage done but a pile of stress and hours of online reparation for me to get on with.
    Finally thanks for all the posts and information here which quickly let me know what I had got into

    Reply
  11. Ordered free trial THEN saw reviews. Called credit card and they filled in a Future Dated Payment Form to prevent payment beyond the initial postage being paid. Does not sound iron clad though.
    I noticed after I ordered, in very faint and small writing under the offer (& therefore deliberately deceptive) that it says that by clicking confirm you agree to the 14 day trial after which you will be charged £74.00 a month and will continue to be sent the product UNLESS you cancel before the 14 day trial ends?
    There is no contact information listed to cancel by? I am hoping it will come with the sample as others have mentioned calling or emailing?
    The fact that the contract under terms and conditions is barely visible it is bad enough but probably legal but not having the ability to cancel the trial is the con!

    Reply
  12. Do not buy this product! Do not pay postage for your FREE sample! This is a scam to have your credit or debit card details on file, then they will deduct £74 for a further order of a product that is worthless! Contact your bank immediately should this happen to you!

    Reply
  13. SCAM. Only signed up for a delivery charge but was charged £74 a week later. Luckily I paid on credit card and reported within 14 days so the transaction can be automatically reversed by the bank. So if this has happened to anyone, *report it to your bank immediately* and you may be able to get your money back but at worst cancel any future payments.

    Reply
  14. Just been scammed by this company wish I read the reviews after several phone calls got nowhere offered 30 percent discount told them were to shove it please please stay clear from this offer

    Reply
  15. Ordered freel trial but after reading several reviews decided to contact my bank who informed me they deal with this problem every day you have just 14days to cancel and remember the have your bank details ..Its definately a scam..don’t delay …..Report it Now ……

    Reply
  16. Hello everyone

    Oh my word, I am so sorry to read all your accounts, but in another sense relieved.

    Like all of you, I too have been sucked into the idea of buying a trial jar of Truvaderm for the £4.95 and then found an extortionate amount of money had been taken out on the credit card.

    I have been in touch with Truvaderm asking about the money taken and was informed that “After reviewing your account, you have been charged the full price of the trial products you initially received, there is not a new shipment. However, your account has been cancelled and there will be no further shipments or billing. ” (this is a quote from the email received from Customer Care).

    I had a look at the T&C which does not even quote how much the purchase price let alone the monthly payment expected. And, of course, there is absolutely nowhere on the website which indicates either these conditions or the purchase prices.

    I have written back to them suggesting that, if nothing else, such details should be quoted making potential customers aware of what the prices are and when they are expected to pay them.

    I usually do a bit of homework looking at whether something is a scam or not, but didn’t in this case – it looked so ok. I wish I had found this website – because, if nothing else, the review of the product does not indicate the product’s capability or worthiness and because the price is not known (until the withdrawal against bank and card accounts), then it is difficult to ascertain if it is value for money. Had I found this website, I would not have filled in the request for the trial.

    I doubt if the company will take any suggestion of advertising what price is expected, bar for the P&P – and this is a very onerous state of affairs. We could all go down that one when you think about it – advertise something for P&P, and not give a true purchase price. In a reasonable and fair world, seller tells a buyer how much something is.

    Irrespective if I get any joy from the company, I am reporting their activity to Trading Standards They give a London address, and I have been successful in receiving responses from the email address they give. Looking at the credit card transaction, it looks there is a telephone number which can be quoted to the Trading Standards also.

    I just wish they would firstly tell a buyer what price the goods are if purchased, and make people aware that they are entering into a regular payment plan (and again quote how much those payments are) – these are basic pieces of information when entering a contract.

    So sorry to everyone for being victims of this company. It is an expensive lesson to learn on something that might or might not work.

    My best wishes to you all.

    Just hope others don’t get sucked into these transactions.

    Reply
  17. Oh my! I wish I had seen all these comments prior to clicking the button for “a free trial of anti-ageing cream” – I just needed to pay a postal charge of £4.95. Luckily, the lady who delivered the cream warned me about the scam and advised me to contact the company straight away to cancel any payments (another lady in the town where I live had also fallen for this scam. However, she had three payments of £75 taken from her account before she managed to cancel everything. I have now emailed TRUVADERM cancelling everything. I have also spoken with my bank and cancelled my existing debit card and ordered a new one. My bank also told me they would keep an eye out for this company trying to take any amount from my account.
    EVERYONE, PLEASE TAKE NOTE – NOTHING IS FOR FREE – THIS IS A TOTAL SCAM BEWARE!

    Reply
  18. Paid postage for product. .did not receive free sample..
    Then package arrived 6 weeks later but the have taken 2 x £74.00 pounds from my account

    Reply
  19. I saw the advert and stupidly applied for the ‘free trial’ the cream arrived it seems ok, but I was worried because there were not ingredients listed, so went on the net and found loads of complaints about this company taking money from bank account! I immediately contacted my card supplier and spoke with them explaining that it appears Truvaderm is a scam. They have now put a block on any payments this company try to take, and if anything is paid out they will Reimburse me. I would suggest to anyone that has fallen for this con, to contact your bank and cancel payments, or even better, DON’T FALL FOR THIS ‘Postage’ ONLY OFFER.

    Reply
  20. Have just read the many comments regarding this scam. I am normally very careful on “free offers. But I’ve been caught finding that £74 has been taken from my account this month. I shall follow the advise of so many of your correspondents and cancell this through my credit card supplier.
    I wish I had checked more carefully before being taken in!

    Reply
  21. Yes this is definitely a scam – I thought I was just getting a free trial of a face cream and paid £4.95 pistage. I saw nothing when filling out the form that said I would be making any future payments so have been shocked today when checking my account to find Truvaderm have taken £74. I spoke to Lloyd’s straight away who were unable to stop the payment but have said they can stop future ones.

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  22. Scam in the first order. I am now a victim .I ordered a T V free trial offer by phone.i asked the question before ordering just to be sure it was in one of those monthly traps and that I was not signing up for future payments and asked if i needed to cancel etc?. i was assured that it was a free trail..
    NO SUCH THING.. another has just arrived and money taken £74.00 out of my account unauthorised Package arrived with no any correspondence , no forms or their cancellation policy nothing.
    i have today complained to ‘Truvaderm@ (tru ! yea right ! ), it seems I have to send package back to CYPRUS! at my expense .They will not refund my money.but will charge me £2.00 to cancel future payments. I am sending back the product and then contacting Standard of fair Trading DO NOT LET THEM GET AWAY WITH THIS ,report to banks. shout itv out from the roof tops Dam scammers.

    Reply
  23. I’ve been caught before with one of these scams & thought that I was vigilant in not getting into another but here I am. The company I ordered from is beauty & truth, then I received some cream from truvaderm, I’d not heard of them but they charged me the exorbitant fee of £74, for something I’ve never heard of

    Reply
  24. Yes me 2 I won some truvaderm cream I paid 4 shipping.cream came and I thirty that was it.but no they then take £74 out my bank for god knows what!! Iv not bin contacted or received anything even worth £75 cos the cream is crap and don’t do owt anyway!!

    Reply
  25. Total SCAM!! I fell for the £4.95 trial and yesterday I looked at my bank account online to find to my horror that £74 has been taken out of my account. I rang the number on the invoice but never actually spoke to anyone …. automated message saying that call was important to them or the like and was given the option to leave my number so that they could ring me and this never worked .. I am totally upset with this company ….. will be ringing my bank to see if I am able to get my money back and to stop any further attempts to take money from my account. I think its a real cheek

    Reply
  26. Guess what I’ve just received a “Free Gift” my husband thought he would be pleasing me
    after answering a short survey for Lidl. I thought I would check it out when it arrived today with very little information. Now thanks to Google search we learn he has been scammed by this company. These people must be stopped !He is now trying to stop any future payments.
    Cancelling his card is a pain but anything to prevent the extortion payments.

    Reply
  27. this is a scam i too fell for it paid £4.95 for postage and handling fees then today discovered £74 taken out of my bank account what an absolute joke i have reported them to the Ombudsman

    Reply
    • I responded to a supposed customer survey from Tesco and as a thank you for submitting the survey I was offered a free gift of truverderm cream, I gave my Barclaycard details to cover the cost of postage but I was horrified to find the scammers had taken two payments of £75 from my account. I have contacted Truvaderm on 08007563402 and have been assured that this will be refunded to my account, Why are these people allowed to operate cons like this and get away with it

      Reply
      • Did You get your money back
        I am currently trying to deal with mine, same scam labelled Tesco free gift

        Reply
  28. I too have had £74 taken out of my bank account instead of £4.95 for postage. I genuinely thought it was an offer from Marks & Spencer. I will be getting in touch with my bank.

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  29. I fell for this scam with an online survey which I sent details of my account to cover postage have now had £74 taken from account. I telephoned them at the number for Truvaderm who fobbed me off with cannot access your account and put phone down on me. I will now contact my bank to try and stop further payments. Brenda Robshaw

    Reply
  30. Yes , do not fall for this. I too was taken in by the “free trial ” and did not see the terms of the trial on the page which caught my eye. Another aspect of the scam is the claim that the trial is 14 days. But the clock starts the minute the order is made which may be well before the product arrives. So you get charged the £74 before the product has been in your possession for 14 days.

    Reply
  31. I have also fallen for this scam. I took part in a survey for Tesco ‘I thought’ and was offered the free gift with only postage to pay. When the Truvaderm cream arrived it was in a jar that was not sealed so it just went in the bin. Couple of weeks later they took £74 from my bank account. My bank said that although they could do nothing for this £74 they would put a stop on anything in the future. This month another £74 was taken, they had changed the name slightly from ‘skincareyouthful’ to ‘trustskincare’ so it had been missed by the bank but luckily the bank gave me the benefit of the doubt and will refund and ensure my account is monitored in future. The bank also said that there is nothing they can do to prevent this kind of scam as the detail is in the Terms and Conditions, which I, like many people did not read in detail. I did find a phone number 0800 756 3402, there is also 0800 652 8063 (noted along side payment on my bank statement) people at both these numbers had American accents, makes you wonder just were this scam originates from. On calling the first number above and complaining I was assured that the account would be cancelled and that there would be no further charges – but I won’t hold my breath as the cancellation number she gave me was the, so called, order number on the recent arrival. Apart from the money this is costing I worry about the cream itself, arriving in unsealed jars/boxes it could contain just about anything!

    Reply
    • i have been taken in too. I completed a survey for Tesco’s and the offer of the trial for £4.95 postage only appeared to be a reward for doing so. I was surprised when a second jar turned up and it was not until I looked at my credit card statement did i realise that two lots of £74 had been taken. I noticed on another site that someone else had had a similar experience but thought it was to do with M and S. Why has there been no warnings either in the press or on social media when so many have been taken in by this – if my on line research is anything to go by?
      I wouldn’t mind but the cream is pretty rubbish anyway!

      Reply
    • Just what happened to me….unfortunately I am really hard up at the moment so this is costing me my food money! I think this is criminal…..P

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    • This has also happened to me the first was truvaderm uk £74 the second skinbeauty £74 why are they doing this???

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  32. 25th April. After threatening legal action Truvaderm offered 100%refund but only after a verbal battle. They sent me a confirmation of the agreement so will have to see how long it takes to get into my account

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  33. I also (stupidly) did a survey and as a thank you was to receive a free gift if I gave my credit card details to cover £4.95 postage and packing. I duly received the supposed free gift.. About a month later I received another jar. When I looked at my credit card statement there were two transactions for £74.one to shinyouthful and the other to truskincare. When I questioned these transation via email to Truvaderm supportI was told that they had mistakenly charged me full price for my free gift.I told them I did not want the other jar I had received and was told I could have a partial refund of 45% or return it for a full refund if I returned it to Cyprus at my expense I think the original came from Milton Keynes. I have not tried the cream but I would doubt it is worth £74.

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  34. I an Truly… Disgusted with this scamming company AND myself for being so stupid…! I was flagged whilst buying my supplements via Amazon, was told I qualified for a free gift for being a great customer. I had a choice of three gifts so not being a smoker or what ever else was offered I chose the face cream. THEN I PAID FOR SHIPPING SO THEY GOT MY BANK DETAILS my bank is now trying to get this money back. I am in the process of changing my whole bank account on account of this!!! TOTAL SCAM AND I DIDNT EVEN RECIEVE ANY CREAM AFTER THE INITIAL FREE GIFT WHICH IS RUBBISH ANY WAY….
    This sort of thing should be made criminal….probably is already but how can it be policed?

    Reply
    • Forgot to say they have taken £148.00 pour of my merge bank balance. Food is going to be thin on the ground this month AND I am having to change my whole bank account…!

      Reply
  35. SO…. CAN WE ALL GET TOGETHER TO TAKE THESE SCAMMERS TO THE COURTS…. IF WE ALL SIGNED A PETITION AND GOT LEGAL REPRESENTATION THEN SURELY OUR BANKS COULD CLAIM BACK THE FUNDS AND PROSECUTE THE PERPETRATORS !!

    Reply
  36. I fell for this a couple of months ago. After spending 2 days trying to get sense out of them on the phone, they finally gave me a RMA number. The return arrived 3 weeks ago (tracked delivery) and since then they have been feeding me rubbish about how they have to ‘confirm it arrived’. I eventually lost my temper and threatened them with legal action. Unsurprisingly, I have just received an email saying my card will be refunded. Complete scam

    Reply
  37. I’ve been caught by this too, through a survey for Boots…. I’ve now received 2nd delivery and want to stop this please can you advise how I can get in touch with Truvaderm.

    Thanks

    Reply
  38. I also have been caught out tho £55 was taken from my bank account. I have rang bank to stop anymore money being taken but i have received nothing i do remember being offered the anti ageing cream for doing a survey jusy pay postage & packing. I have yet to receive anything just lost more than i can afford. Totally scammed.

    Reply
  39. I also purchased this as a £4.99 trial after it popped up after I had been on a website that I knew and trusted. I also was charged the following month £74 and it appears that this would have continued monthly. I rang the number on the invoice and cancelled the account…however I was very concerned when I asked for a postal address so that I could confirm cancellation in writing and they would not give me one but said I could ring back to check it was cancelled.i explained that legally they had to give me a postal address and what I got was not reassuring…..a PO Box in Cyprus……I rang my bank and told them what had happened and they stopped all future payments . Please don’t do as I did,be very aware of what you are getting into, the prices of products are no where to be found ,frankly I nearly passed out when I knew I had paid £74 for skin cream!!

    Reply
    • Unfortunately, I had the same experience with this cream and I am absolutely furious. How can people like this get away with something like this.

      Reply
  40. New message to: 24hourseller.hn-7
    purchased a tiral pack in march of this year was not impressed with the product and cancelled the contract but still had my account debited for £74.00 asked for a refund and didi not receive any reply or any other package for this sum contacted my boak to dispute this and still no reply telephoned yourselves and your computer system went down twice 3rd time (call from U.K.) and eventually got told it was in dispute and to contact my bank and the HUNG UP
    Iam going to blog your company as a TOTAL scam SCAM SCAM on all websites i find your product naming your parent company and all subsiduaries

    Reply
  41. After speaking to one of Truvaderm’s customer service team on 800 756 3402 just now who hung up on me I emailed them immediately to say that I am taking this further to have those two amounts of £69 returned into my bank.

    This product is a scam on the back of supposedly having won Asda and M & S gift vouchers.

    Reply
  42. I had NO idea of the price of this so called miracle cream, I, like the rest of you have been entrapped into a dreadful scam. My Husband is absolutely furious, as it’s coming out of his bank account, (I don’t have one). It said” trial offer” not that they would send more and charge you a fortune for it?????I spoke with an American woman that was of NO use what so ever, she couldn’t even find my details. I have sent them an e-mail,asking them NOT to send anymore, I now have to go to my bank and sort out a night-mare. I would not have known anything about this if the Bank had not phoned my Husband to ask if we were paying a direct debit to a DEVIOUS company. I am going to ring the Ombudsman to see if there is anything I can do to get my hard earned money back, this is dreadful, SCAM, SCAM, SCAM!!! beware

    Reply
  43. I HAVE BEEN TRYING TO CONTACT THIS COMPANY FOR OVER 6 MONTHS TO NO AVAL I LIVE ON THE ISLE OF WIGHT. OVER THE PAST FEW WEEKS I HAVE HAD PEOPLE PHONING ME ABOUT THIS COMPANY BECAUSE THESE PEOPLE ALSO WANT TO STOP THIS CREAM BEING POSTED TO THEM. I NOW KNOW WHY THESE PEOPLE KEEP PHONING ME, IF YOU GO ON THE WEB SITE FOR TRUVADERM IT SHOWS AN ADDRESS IN LONDON. THE PROBLEM IS IT SHOWS MY HOME TELEPHONE NUMBER. CAN YOU SUGGEST ANYTHING ELSE I CAN DO I JUST WANT THIS STOPPED

    Reply
  44. I have been caught up in this scam but had no success trying to phone them using the number on the box of cream (0800 756 3402). I have now sent an email threatening legal action as well as cancelling further payments via my credit card. Any further help on how to contact them would be gratefully received as I would dearly lime to actually speak to someone?

    Reply
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