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Total Age Repair: Is the anti-ageing formula a scam?

Total Age Repair: Is the anti-ageing formula a scam?

Total Age Repair is an anti-ageing formula that claims to offer a range of benefits. These include the ability to help you “achieve visibly younger looking skin”.

If you are tempted by this offer then there are a few things you should be asking before you reach for your purse.

For example, does this skin cream even work? And as it is available for trial, are there any hidden charges involved with the offer?

Luckily for you we have answered these questions for you. Please continue reading our review to discover our answers.

Claimed benefits of Total Age Repair

According to their website, using Total Age Repair will ensure you experience the following user benefits:

  • Smooth look of stubborn fine lines
  • Restore your radiant, firmer looking skin
  • Brighten skin’s appearance
  • Eliminate the look of dark circles
  • Reduce the appearance of wrinkles
  • Enhance skin hydration
  • Counter effects of stress

To check that these claims are accurate I would recommend looking to see what ingredients have been used.

You should never sign up for an offer without first checking how it works. What if the ingredients are not up to scratch, or were potentially dangerous?

Ingredients found in Total Age Repair

While the claims are impressive, the ingredient information currently available is less so.

We would hope to see a label, or at the very least a list of ingredients used, however this not available.

What we have instead is a small section dedicated to the “key ingredients”. These include vitamin C, glycerin and cucumber extract.

Unfortunately, while these ingredients have been shown to offer some benefit. They are certainly not the best ingredients you can find. I would certainly expect something a little better or at least more exciting based on the claimed benefits.

True cost of the Total Age Repair trial

Total Age Repair is available “risk-free”, but this does not mean free of charge. In fact most trial offers are not free, even when stated as such.

To find out the true cost of this offer you should take a moment or two to read through any terms and conditions.

These T&Cs state that when you first sign up to this offer you will have to pay a £4.95 postage fee.

This initial payment allows you to trial this product for 14 days. After which you will be charged again, with this second payment being £89.95.

As this offer leads onto an auto-ship program, failure to cancel the trial will mean that further monthly packages will be sent to you. With each additional package received charged at full price.

Is the Total Age Repair trial offer a scam?

There are some serious issues with this offer that stops me from recommending it.

First is the lack of ingredient information that leaves me doubting the claims, while the price is also too high.

Finally, the use of auto-shipping is a major issue that in my experience will lead to customer complaints from those who have signed up to this offer unaware of this fact.

I would recommend avoiding this offer, there are plenty of alternatives that you could choose from.

Contact details for Total Age Repair

The contact details for Total Age Repair are as follows. You should use these to cancel the trial:

Phone: +44 135 326 0009
Email: support@calibratebody.com

Please leave a comment for us below if you have signed up to this offer.

Alternative to Total Age Repair

XYZ Smart CollagenOur suggested alternative is XYZ Smart Collagen, which comes highly recommended.

This anti-ageing cream is made from proven ingredients shown to boost collagen production.

Benefits on offer include:

  • Fewer fine lines and wrinkles
  • More collagen produced
  • Increase skin moisture

This product is not available for trial, so you wont experienced any hidden or repeat charges.

Click Here to read our full review of XYZ Smart Collagen >>

106 comments on "Total Age Repair: Is the anti-ageing formula a scam?"
  1. how can i stop them take money from my bank i order a special offer last sep, they still taking money out of me, cant afford pay £84.95 for the past 3 months, im single parent with 3 kids, cant find any contact, i saw the advert on facebook, been to the bank and told them to stop them take money out of me, looks like they still can,

    Reply
    • Would like to cancel my Total age repair trial with immediate effect thank you

      Reply
      • The above is a review with contact details you can use to contact them. We do not endorse trial offers.

        Reply
      • Hi, I too have been scammed when purchasing this cream. I am got to speak to Fair Trading tomorrow and will put a comment on here when I have a reply.

        Has anyone any idea where the company is located? Or are they hiding?

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        • Total scam. So much money has been stolen from my widowed mother’s account. The cream is very expensive absolute rubbish.

          Reply
          • I have emailed total age repair to say I cannot afford their product I can’t believe I was stupid enough to send for this trial offer. How can I stop them taking money from my account?

        • they are in Holland according to the label on the product

          Reply
      • I did this trial and dont want to be charged any more,please help.
        What can I do

        Reply
        • I was also scammed with this company after my bank notified me on my second payment of £89 they already took similar payment on Friday .I have been in contact with my bank and they cancelled all further transactions ,one payment was refunded but I have to e-mail the company for refund of other payment .my bank said if they don’t pay they will help get refund .This is advice I can offer contact your bank and they will cancel your payments

          Reply
        • I have just received my free trial total age repair. Am a bit worried now, wish I’d looked this up before ordering. How do I stop any more money coming out of my bank.

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          • just seen daily mirror received cream sample yesterday now really worried about them taking money out of my bank what can I do

          • Just realized 174.90 taken from my credit card for this ‘free trail’…rang customer helpline and told it was made clear that if ‘trial’ not cancelled within 14 days I would be billed full price. items barely worth the 4.95 postage cost let alone 89.95 and 84.95. cancel your free trial, I intend to flag up this scam on social media. So annoyed! Wonder if Dragons Den are aware if this companies practices?!

          • Diana just read comments invoice had no information no contact name, address,no phone phone no.? How do i stop further payments?

        • I did not sign up for further products to be sent. I would like a full refund ASAP and I will return the product on Monday 16th April 2018.

          Reply
          • To cancel you must use the contact details provided in the above review. We do not endorse this offer, and are not linked to it either.

        • Please cancel delivery of any more total age repair cream, have now tried it for a few months, no difference seen. As I will soon be 80years of age I cannot afford any more. Thank you

          Reply
          • Jean, this page is a review, we do not endorse trial offers like this. To cancel you must use the contact details provided in the above review.

      • having bought a trial Total Age repair product I have now received (a few weeks later) another pot with an invoice of £89.95.I did not order this and would like to return the product and my money should be re-inbursed. The product did not work for me and even if it did I am afraid I would be unable to meet this cost on a regular basis. Please cancel with immediate effect and email e explaining how you will return the money and an address for me to send back the cream. Roslyn Hall

        Reply
      • I would like to cancel my order no more cream to be sent

        Reply
        • Jean, we do not endorse trial offers like this. I would recommend using the contact details provided in the above review to cancel. I would also recommend that you speak to your bank.

          Reply
    • I did not order another tub of cream and it’s been delivered with no address details of where it was sent from.

      Send me details on how to return.

      You cannot take money and send further tubs without myself ordering!

      Tell me how to return and I want a refund on my account as soon as possible!!

      Reply
      • The above is a review with contact details you can use to contact them. We do not endorse trial offers.

        Reply
        • I would like to cancel my trial period for further deliveries of total age repair. I have informed my bank not to allow any further transaction to take place.

          Reply
        • I would like to cancel my trial period for further deliveries as cream not suitable have also instructed my bank to make no payments.
          Please confirm by email that you have auctioned my request.
          Thank you Barbara O’Rourke

          Reply
      • I was also scammed.It is illegal not to,give return instructions. I am informing police here and in the Netherlands. Just want my money back!

        Reply
      • It is illegal to post goods without return address. Will report to customs and excise.

        Reply
      • I am sending my sample back UNOPENED I do not even want to try it reviews say it all. I have rang the customer care number on the jar and they keep you waiting and then your cut off. I have sent it to the address on the jar in Holland cannot find any other address. I am also going to contact the bank and inform them not to pay you should you try and take money from my account!
        Please confirm you have activated this cancellation.
        Regards
        Hilary Elliott

        Reply
        • Hilary, this page is a review. We do not endorse trial offers. Please re-read the above review and you will find the contact details required to cancel.

          Reply
      • This is a scam .you don’t order 2 nd pot but within a month you have paid £ 189 pounds you don’t sign up for that .I thought I signed up for trial poto only .robbery

        Reply
    • I signed up for a free trial several weeks ago but still have not received any products. Therefore I wish to cancel my trial with immediate effect 14.01.18.

      I have contacted my bank and put a stop on any payments going out.

      Tank you

      Reply
    • I have just recently ordered this cream and the eye cream as far as i know nothing has been taken i paid for postage only as far as i know there was nothing about cancelling on there as i looked very thoroughly I actually have been scammed like this before so i was wary and now i saw this! i am very worried as i ordered mine on the 24/12/17 i also paid with a credit card so i will have to check with them if i can get a refund

      Reply
    • I also tried the sample of this cream thinking nothing to lose for £4.95 This week I find they are taking the sum of £89.95 I am in my eightees can’t afford that kind of payments to afraid to tell my daughters please WHAT CAN I DO I tried ringing the number they give on the disclaimer site no one is available I don’t even have the paper note they sent the cream is to strong for me my face became red and irritated.having read about it on face book like previous reader PLEASE HELP ME OR ADVICE ,

      Reply
      • Report to police

        Reply
        • I cancelled my order lSt month the cream does not agree with my skin please stop sending total age repair to me. Stop sending ‘‘tis to me and stop taking money from my account I can not afford this I’m a pensioner you done the same last month .i would this months money put back into my account other wise I will take this further .

          Regards
          Mrs Sands .

          Reply
          • Helen, this page is a review of this product, which we do not endorse. There are contact details provided above that you should use to cancel your order.

    • Dear Reader’s
      Do not fall for this offer.Never received anything and only too discover 2 payments from different companies taken unauthorised payments from our account.I have e-mailed them in relation to this.

      Reply
    • Very angry that I received another jar at the cost of £89.95 have to get in touch with my Bank to put a stop to this nothing short of daylight robbery

      Reply
    • If you take any money from my account again and deliver another jar of cream I will report this to the police as I did not ask for more and you are a scam beware any other I will not open any other package from you. I am reporting this to my bank

      Reply
    • If, like me you fell for it, contact your bank ASAP to block all access to the account you used.
      Get a new card issued ASAP.
      Contact the company to get your money back. I haven’t rec’d any money back, yet.

      Complain and let us try and get them into a court of law, where we can sue them for damages: worry, stress, skin damage?! We could have them for 100K plus!!

      Reply
  2. I also fell for a face cream . I got the free trial , then shortly after 98 pound was taken out of my bank . I told the bank the investigated The scam compNy to a place in Morocco . Any way I got my money back . The bank cancelled the card and sent me a new one . Don’t be fobbed off go to your bank .

    Reply
  3. I awoke this morning to find that from my free trial I had my account debited by some £170 and after discussions with the bank who refused to help as I had signed up unbeknown to me for a subscription.
    However I contacted the company by email
    Cleaner You and NaturisHealth
    as well as phoning this number 08001182350 where a woman after a discussion returned £84 and 50% of £89 so I received around 75% of my money back..

    Now considering this was on dragons den and I purchased this due to that, I am fuming that these millionaires scammed and defrauded me out of my Dole money,,, yes dole money of which I an now in a critical position and have to wait up to 12 days to get my money back….

    So to them i ask how an I going to put gas and electricity into my meter and how am I going to feed myself…
    When I signed up for this way back in early December the terms and details were not on the site and now they are So the crux is that if yo deal with the dragons den fraudsters e prepared to be defrauded.
    When I originally signed up it showed a picture of an old woman with skin being peeled off and a lot younger face underneath. there was also a testimonial from a woman who said she had bags under her eyes for 30 years and this product amazingly took them away… this of course is not now there either.
    Lastly I took the trial and went to pay then another screen popped up so I clicked on it and was debited £10 and received two products but could not stop this as the payment was already made…. the site never told me it was another product and seamlessly integrated this product as an appearance of one product…..

    I was annoyed then but thought what the heck its only a tenner till the debited 180 from me today.
    I now advise everybody to keep away from this sham offered by the dragons den fraudsters and the company they got involved with. As they have decided to put me in a critical position I am posting this on each one of their twitter, facebook, linkedin, and google accounts if they exist as a thank you for putting me in such a volatile position.

    Reply
    • Oh yes I forgot
      Do these products work? Did they remove or reduce my bags?

      NO THEY DID NOT!!!!!

      Reply
    • Hiya John please could you send there email as the one I’ve got is not going anywhere!!! I’m reporting this to watchdog. It’s so wrong what they do

      Reply
      • I have just received my trial sample and eish to cancel further supplies,I have dmailed the said company to cancel wether yhis works is left to be seen
        J Watkins

        Reply
    • As previews customers I mistakenly agreed to free trials of age repair cream stupidly thinking if it worked it would be great and I could contact them to send more as required . But no ….products came with no information on despatch notes. Then checked bank and found they had taken 84.95 +89.95 and then 3 weeks later payments taken again with no authority !!!!!!!!!!!!
      Anybody you hear about trying these products tell them not too ……….total scam

      Reply
    • Why the fkn hell did you spend your dole money on face cream?

      Reply
    • I got as far as filling in the form with my details but when it asked for my bank details for the postage I though uh oh and decided to google it so glad I didn’t proceed.Take it further you paid postage for a sample and not for further supplies and money to be taken out of your account,zit was a trial size how dare ther assume you were happy to receive further supplies.Good luck.

      Reply
    • Phone number dies before you can talk to agent

      Reply
  4. I to fell for this and feel totally robbed. I ordered the free trial which stated 4.95 to cover postage and packaging nowhere on the website did it state there would be a further charge. 89.95 was debited from account yesterday and a further 84.95 debited today. In total they have stolen 174.90 I have got my bank involved and they are refunding the money back to my account and will stop any further amounts being paid also the police have been informed. I would like to say also that I have not received any communication from this company which incidentally are located in Holland and when I received the product no paperwork was enclosed. The website I ordered from had no terms and conditions only privacy t & c’s

    Reply
    • Hi I notice some people are charged 2 amounts – I also received eye serum which I am sure I didn’t order also , no mention of subscription either I am sure. You need to cancel both products separately or you will continue to be charged for both. I am SURE I didn’t see anything about cancelling

      Reply
  5. I’m feeling like a total fool, as I also fell for this scam. I sent for the free sample, which arrived with no accompanying paperwork and in an unpadded envelope so that the lid of the jar was smashed. I stupidly forgot to go to the website to cancel, and received no email or letter to advise me that the ridiculously large sum of £89.95 was going to be taken from my account on the 1st of the next month. I noticed this morning that this had happened on New Year’s Day, so attempted to speak to the company immediately, using their ‘Live Chat’ function, but after an initial “Hello, How can I help you?” I had no further response and after half an hour I gave up. I have no emailed, but I’m not expecting a reply either. I’ll try telephoning next week, as this seems to have had more of an effect for someone who had commented above. Oh, and I have now cancelled my so-called ‘membership’!

    Reply
  6. I unusually fell for this one! I’m usually quite a careful person. I ordered a 14 day free trial on 17th December and forgot about it until I received the jar of cream yesterday (4th January 2018). I checked my visa card on line and discovered that they had debited my account on 31st December for £89.95. I immediately registered my dissatisfaction. How can it be a 14 day trial when 5 days of that 14 days is taken up with dispatch; in my case 18 days. They seem to have replied to my emails and phone call and I have been assured that my account will be credited in the next few days and told to keep the cream! It’s very difficult to believe that the Dragons Den people are actually endorsing this type of scam. Most people don’t check their bank account as often as me and so don’t notice until its too late. Hopefully I will get my money back.
    IN YOUR CONTACT DETAILS FOR TOTAL AGE REPAIR THE NUMBER YOU HAVE GIVEN IS DIFFERENT TO THEIR WEBSITE ALTHOUGH I COULD NOT GET IT TO WORK PROPERLY. THERE IS HOWEVER A FREE NUMBER WHICH DID WORK IT IS 0800 118 2350.

    Reply
  7. I to have been scammed like all you guys! I never had no paper work, email or receipt when product arrived wasn’t even boxed. 17th December purchased sample £4.95. 3rd January £89.95 taken out of bank which I definitely did not sign up for. Police bank citizen advice involved. Horrible people

    Reply
  8. This happened to me with a different product and as I am a pensioner I was horrified to find them taking oalmost £90 every month from my account. I wernt to the bank and goit them to stop all payements . They also gave me the address of the company so I wrote to them and told them not to send any more as I had cancelled all bank payments. I got my money refunded.

    Reply
  9. Hi guys! Well I must say I have had a response off this company, all my emails and messages were answered promptly. I have had my subscription cancelled and I have had £44.98 returned to my card. I know it’s not the full amount but at least got it sorted. Thank God!! NEVER AGAIN. C Card gone too.

    Reply
  10. Hi
    They taking 2 lots out of my bank account of £85 each time
    How do I get my money back
    Thank you
    Sue

    Reply
    • Hi Sue
      I do not think you do however you need to call 0800 118 2350 which is in holland to cancel immediately.

      Reply
      • Hello I rang the number that Tricia Cassels gave on a number Feb 5 I spoke and explained and they will stop any further payments very helpful , much relief never again ,

        Reply
  11. Hello , i have been scammed also , £ 170.. taken out of my Bank , ,my Bank is dealing with it , plus ,also the FRAUD SECTION , of the Bank , …., i have sent a few “””” WARNINGS “””” on FB , , TO WARN OTHER PEOPLE , , ….DRAGONS DEN …….is ALWAYS well !!!!!!!!, “”””” seem “”””” to be Advertising ……… BUT IT IS,NT them at all …..God help them ……… if it is ,them , , supposedly hailing from KENT , “””””””” the cream “”””””” is being advertised , under quite a FEW different NAMES we have been through to Trading Standards , ..who stated , that THESE SCUM , are in HOLLAND ……… and may i add , i did NOT sign up , “””” for membership “”””””, ……JUST a free TRIAL , these SCUM , should,nt be on this earth , VILE PEOPLE , , i will remember ……. KARMA …….. what goes around ….comes around , ……. with LUCK

    Reply
  12. I have just been informed by my bank that two sums of money have gone out of my account they have cancelled one for yesterday but were unable to cancel the first £89 pounds .advised me to contact company ,if I have any problems they will get the refund through fraudulent route

    Reply
  13. REGARDS MY ACCOUNT ,This is the third e-mail i have sent but don’t seem to get any response .My bank have informed that money has been taken out of my account without my permission , I did authorise the sum of£4.95 for trial of this anti ageing formula ,My bank notified me that a sum of £84.95 was attempted on 2nd but they stopped the transaction ,a further sum of *( £89 .00) was taken out on 2nd . The bank have advised me to contact company first and seek refund failing that the bank will claim the fraudulent route .I hope some one will respond favourably .i HAVE A PHONE NUMBER which I will try tomorrow ,

    Reply
    • Please be aware that this page is a review warning of this product. We do not endorse this offer.

      Reply
    • phoned on number 08001182350 this am and the lady stated that because i didn’t respond within two weeks I was charged the full amount (this is despite of my not been instructed by any paper work ) Anyway she will refund half the £89 .00 approx. £45 .I will still have a word with the bank for further advice .

      Reply
  14. Good morning
    I ordered this product, which seems to be working just fine. (who can really tell)?
    However, I have just rung to cancel any future replenishments of the product only to find that, not only do you pay for postage however there is a 14 days trial period after which you are charged the full cost of the product. £89.95. This trial period did not immediately come through the wording. I thought something like this might happen so hence the call to cancel. So just been scammed then!

    Reply
  15. Advice this is a scam and don’t give out any bank details .Its not a free trial ND WILL COST YOU DEARLY The cream doesn’t work better try other reputable sites

    Reply
  16. Hi
    I got money taken from me also , I thought I was only paying the initial amount for one jar ..
    I rang the number 08001182350 yesterday
    I feel very upset this happened , i thought I had only bought one, then another arrived this week with a bill of £89
    they have taken 4 lots of money off me totaling £358.79
    The lady on the 0800 number said she would refund half of the first payments (£89.95 for Age Repair Cream and £84.95 for Age Defence Eye Serum)
    we will see …….
    and cancel any future orders.I cant believe they can get away with this

    I have also emailed
    support@fitandnature.com
    to complain

    Reply
  17. I have jus forwarded my details on the appllication for a free trial but have not forward any bank details.
    I assume I want get charged anything.
    I cannot see on my email at present any confirmation of having received my application for this free trial(total age repair)
    To be on the safe side,I will email,support@calibratebody.com to cancel my free trial(trust this is a genuine email)

    Reply
  18. I too fell for this. Liked the cream and would have been happy to continue for a month or 2. However – my fault — only read terms and conditions attached to the original trial offer. Did not download the pages of terms and conditions that came with confirmation of the order being received. As with ‘ shutting the door after the horse has bolted ‘ – I now know what I should have been looking for having been well and truely scammed. In small print it does say that if you do not cancel the cream within 14 days you will be charged for it. I had obviously misunderstood the original sales patter and thought that the order had to be cancelled within 14 days to stop further consignments arriving at £89.95. Fraser Card have stopped further payments and I am miffed that the free trial not only cost £4.95 postage – but a further £89.95 —- making it more expensive than the monthly order itself! Silly Me.

    Reply
  19. I am 84 year old senior citizen live on social security pension I also got scammed and 298 uk pound charged on my bank America visa with this phony product total age repair ,just read the multitude of complaints against this company why are they still ripping people off using some crooked lawyer they should be shut down,help how do I get my money back the lady in holland not helpful phone number 0800-118-2350 any solution to my problem I can not afford to loose 300 uk pounds please any body respond my mobile 07562-352-920

    Reply
  20. Please cancel this for me it’s a scam I ordered the cream but didn’t realise this would happen you have took money out of my account I want this cancelled immediately

    Reply
  21. Do not sign up for this trial as its a con. I have reported it to the Trading Standards and the Actionfraud.police.uk. There is nothing they can do as everyone who signs up for the trial agrees to the terms and conditions, therefore you have signed up for a regular monthly pot of the cream!!!!!
    Sorry but there are no refunds either !

    Facebook should remove this Trial asap so were not getting scammed.

    Reply
  22. I ordered just the cream, but they sent me the eye serum I never ordered. It’s obvious it’s a scam, a very expensive cream, not even packed properly, the cream and the eye serum (which I have not ordered) are not boxed and just put in a plastic bag and shifted. the top of cream container reached me loose and the product coming out of the container.

    Reply
  23. and no return address on the invoices to send back the products if unwanted. Another way of gaining time to charge for the products

    Reply
  24. this offer said free trial. did look for the terms and conditions, which only sent me to another free trail, for DERMAGE IQ. Did not find ANY terms and conditions. The first I knew about them taking a payment of £89.95 was tonight, while checking my account. got on to my bank, they asked if I had agreed / signed up for this, I told them all I knew was it was a “FREE TRIAL” and no, I had not signed up for further jars. checked tonight and I still could find no terms and conditions. Have not yet tried it, but many on here says it doesn’t work. Am going to get onto the disputes department with my bank in the morning. Was told this has come from America. On the jar, it says it comes from Holland. Very misleading. I too, saw it on dragon’s den, so thought it was a reputable company. They would not invest in it otherwise, would they? Or would they? thought I had enough in my account to clear my bills, but now it seems I am going to be charged if this goes into my overdraft, which I have never before had to do. Maybe the bank will let me of,, we’ll see tomorrow.

    Reply
  25. I am conned as well just send 8.90for cream and serum the package didn’t look nice then I saw they have taken 174.00 from my account immediately phone bank see what can they do it’s absolutely disgusting and they still trading

    Reply
  26. This has happened to me, i only asked for the trial pack for £4 75, i never expected for the amount of £89 & £85 to be taken out of my account without warning, this is a disgrace, and its a con, my bank the Natwest has bee very helpful and has stopped any further payments, also i was given, by the bank, a phone number to call and with the result some of my payments are to be re-funded. I am a pensioner and found this whole experience very distressing.

    Reply
  27. I have just received my free tester sample. As soon as I read comments about it being a scam I emailed the company syating that I did not wish to receive any more of the cream.
    Instantly I got an email back saying that my “order” was cancelled and they would not send any other product to me.
    I don’t remember reading any small print saying that there would automatically be an order set up!!! But I encourage you to write to the email address in the above link.

    Reply
    • I just fell for this too, but have sent an email telling them to cancel less than one hour after ordering. I am awaiting confirmation of this. I have also rang my bank who said that they will need to cancel my bank card. Ive never done this kind of thing before and certainly never will again. No Free Trial is a Free Trial.

      Reply
    • Which email address did you use Lynnette?

      Reply
    • What e-mail? Many thanks

      Reply
  28. do not send for this product trail offer.Didnt know you had to cancel within a fortnight been charged £89 95 twice in march even though I rang to stop my account and told them I have not received any of the 2 shipments was offered £44.95 refund as a gesture of good will. I told them I did not except this .Avoid at all cost

    Reply
  29. I to have been scammed by these people who have taken £347-90 out of my bank. I to paid postage and sent for the free trial face cream they also charged me for a eye cream that I did not order. When I had my bank statement today as the first time I realised I have been conned and robbed from these people My Bank is hopefully sorting it out for me.. Where do I return the cream that came in the post this morning with another statement for £89 -95 I am devastated. I went on the name of DRAGONS DEN…

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  30. Phone number cutting off before you can talk to anyone, very suspicious!

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  31. Still waiting

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  32. I have just found out! Worried invoice had no info no co. Name no address no phone nos. Paid by debit card what can I do?

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  33. Have phoned bank and am assured no further payments will go thru!

    Reply
  34. If you go on the total age repair website there is an option to ‘cancel a trial’ under the drop down menu. Put the last 4 digits of your payment card (that you originally used) & email and it’ll pull up your account with them. Then hit cancel. You will then get a confirmation email. I am so very glad I saw this page 5 days after I ordered my trial. Thankyou!!!! I had NO idea about the recurrent order agreement.

    Reply
  35. I too have been scammed by this. I couldn’t get replies to my phone calls – they just went dead. Emails not acknowledged. When giving my details to cancel, it said it didn’t recognise what I wrote but after double checking I know it was correct!!

    FIRST THING TO DO IS CANCEL YOUR DEBT/CREDIT CARD which I have done – new card came within 5 days. ALSO MAKE SURE YOUR BANK REFUSES ANY MORE PAYMENTS TO THIS SLY CUNNING CONNING GREEDY THIEVING COMPANY!

    Dragon’s Den need warning of what THEY MAY HAVE AGREED TO BY HELPING TO FUND?
    Also BBC Watch Dog and Which magazine need to be told how we have all been conned and stolen from..

    Reply
  36. Order Number 460-665862 – Payment 1288430002
    This is a Scam.
    A free Trail Should mean a free trail, Not a we will charge you £89.95
    I did not see anywhere where it said if you did not cancel within 14 days you would be charged and automatically sent more pots.
    Surly this is Illegal, and there is not a return address anywhere within the delivery package.
    Or Telephone Number – Cancellation access on this web site.
    I Have Contacted my Bank & Cancelled any Future Payments.
    Please do not send me any Further Product.

    Reply
    • This page is a review. We do not endorse trial offers. Please re-read the above review and you will find the contact details required to cancel.

      Reply
  37. Hi,
    I have also been “done” I’m currently trying to get my money back from the bank,
    Like you guys no one can afford this “assholes” it’s put me into my overdraft really distraught
    About it.. No way did I click on monthly payment each month, I just though I was trying a cream
    Which at the time I thought was a good buy, why did I even bother, I should of just gone to debenhams and boots and paid the extra.. Good luck getting money back..

    Reply
  38. This has happened to me! Major scam and same Asian woman on the phone changing the facts. Theif!!!

    Reply
  39. I signed up for the “free trial” and didn’t want to buy as I have very sensitive skin! I paid £4.95 but I did not receive the free trial bottle. However, I received a bottle of the cream today and was charged over £89 for it!!! I am so upset that I have been scammed as I did not order it. I want a refund and an address to send it back as the invoice details was so sparse and I don’t know where to send it back!

    Reply
  40. SCAM
    I sent for Age Defence for £4.95 so far it has cost me £184.80p trying to stop anymore payments Cumming out my account RAGING

    Reply
  41. i also ordered a trial of age repair cream , mine arrived as previous customers unboxed in a grey post bag no receipt or invoice. I thought it was £4.99 but in actual fact they too £39.95 and then a second payment of £59.95. I have just received a second tub of cream same size as the sample this time it with a despatch note with no return address no company details of any sort stating it was ordered 3/8/2018 and despatched 5/5/2018. I have contacted my credit card provider and filled in a form I am now having to forward this despatch note to them. this is absolutely shocking I cant believe I have fallen for this scam. I too will be sending the cram back to the address on the jar if I can make it out and if the add really exists I have try phoning the number on the jar , got a recorded message and a fake email.

    Reply
  42. I already cancelled further orders from yourselves yet again you have already charged me another £174.90 for goods which I have not received. Plus £84.95 for goods not received also. I am taking this matter into the hands of Trading Standards and you will hear further from myself.

    Reply
  43. This is a really nasty scam. It seems they have stolen from so many of us. Fancy us all falling for this . Aghhh I can’t believe that I was so gullible. So I have received 1 pot which I paid p/p for. Another pot the exact size as the first 30ml or1fl oz and a receipt enclosed for £89.95. What ?? When I checked my online banking there was another similar charge at the end of that same month. Another £89.95. Really ????Yes really. So devious. No phone numbers. No addresses no mention any where of an amount other than p&p . I am hoping to get money back GRRRR. Nasty taste in this mouth 🤦‍♀️🤷‍♀️🤭😝

    Reply
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