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Sans Áge Anti-Ageing Cream – Is this trial offer a scam?

Sans Áge Anti-Ageing Cream – Is this trial offer a scam?

Sans Áge is an anti-ageing cream that offers a range of benefits, one of its claims is that its use can help you “achieve visibly younger looking skin”.

Our review will look at this product in more detail, plus the details of the trial itself to see if it is worth signing up to.

I would suggest that if you are tempted by this offer that you read on. We will soon reveal if this offer is recommended or not.

Claims made by Sans Áge

Using this anti-ageing face cream is said to offer the following user benefits:

  • Brighten skin’s appearance
  • Restore your radiant, firmer skin
  • Smooth look of stubborn fine lines

Of course these claims are impressive, they are after-all designed to entice you into signing up for this offer as quickly as possible.

Before you go rushing for your credit card information you should continue reading. Your next step should be to check what ingredients have been used, as this is the best method of verifying the claims.

Ingredients found in Sans Áge

If you are looking for a label or list of ingredients then you are going to be disappointed at neither are available on their website.

What they have instead is a few sentences that state that “premium quality ingredients” have been used. And that “whole collagen molecules” and a “peptide-rich serum” has been used.

While this may sound impressive it doesn’t actually prove anything and leaves me doubting the claimed benefits.

Price of the Sans Áge trial offer

When looking at trial offers like this you should never assume that they are free, chances are that it wont be.

To check the true cost you should spend a little time reading through the terms and conditions page, which is usually to be found in the footer section of the website.

Their T&Cs state that there is a £4.95 shipping charge to pay when you first sign up to this offer, which allows you 14 days to try the face cream.

Once this trial period has ended not only will you be charged again (£99.99) but you will also be added to an auto-ship program.

This means that further monthly packages will be delivered to you at cost.

To avoid these auto-shipments and additional charges you will need to contact Sans Áge before the trial concludes.

Is the Sans Áge trial offer a scam?

There are some major issues that stop me from recommending this offer to you.

Not only is this product expensive, but the lack of ingredient information leaves me doubting its claims too.

The use of auto-shipping is another major issue that in our experience will lead to customer complaints.

I would recommend that you look for an alternative.

Contact details for Sans Áge

The contact details for Sans Áge are as follows:

Phone: 0800 072 5299
Email: support@sansage.co.uk

Please leave a comment for us below if you have tried this anti-ageing face cream.

Alternative to Sans Áge

XYZ Smart CollagenWe do not recommend the above reviewed offer but we have an alternative that we do recommend.

Its name is XYZ Smart Collagen

It contains proven anti-ageing ingredients shown to promote collagen production. This results in the following user benefits being experienced:

  • Fine lines and wrinkles are reduced
  • An increase in collagen produced
  • More skin moisture

This anti-ageing face cream is not available for trial, so no hidden charges or auto-shipping.

Click Here to read our full review of XYZ Smart Collagen >>

122 comments on "Sans Áge Anti-Ageing Cream – Is this trial offer a scam?"
  1. I was under the impression that I had ordered a free trial of the Sans age cream, and I am shocked this morning to receive an email charging me £99.99p.

    There is no way that I would have bought a cream costing this much, and am equally horrified to also learn that I may be added to an auto- ship program. This is a scam and should be reported at once to the relevant authorities. I am very angry and at a loss as to how to get out of this dreadful situation and stop any further cream being delivered to me.

    Mrs P. Caldicott

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    • i also was led to beleive it was free just pay pp.then they took 95 plus out of my account! i rang my bank immediatly they have now put a block on sansage from taking anymore money .this was from fraud people whome have an interest in this scam .im hoping to receive money sansage took from my account back .ive learnt my lesson .read small print .my advice do not go there wiv sansage .

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      • Hi did you get your money back? I have lost £810 from this company taking unauthorised payments from my account under various different company names! I cant sleep with the worry.

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        • This co advertised there was no small print I paid for P & P AND WAS PROMISED NO other monies where going to be taken , July £99.95 by Great Beauty was taken and yesterday 104.95 by Add Beauty,

          Pls report – total scam Actionfraud.police.uk/report-fraud-about-you you will then get a police ref no to give to your bank whilst investigations continue this co has lots and lots of names and will continue to take from your bank

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    • Call the number on there page and say u signed up for a free sample and u want to cancel your order. I did and they said i owed them £49 i told them i didnt want it so to return it would then also cost me £10 to return it, in the wnd she said to just keep it and i only paid £10.

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      • I was caught out by the same scam. It is a scam and the invoice they send you obviously varies in amount. I was sent an invoice for £104.90 which said shipping today but I was told it was for the trial sample I ordered.
        I have no memory of agreeing to their T&Cs as I am very thorough about reading them.
        This is a scam that Yahoo support their advertising. The produce feels like Pond Cold cream and seems just as effective.
        No wonder they are desperate to sell it this way. Stay away is my advice.

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        • i have had the same thing happen to me i ordered the free trial, i got the eye cream and face lotion come through thinking this was the free trial next thing i know i am being charged £204 this just a massive scam and i think it is cataching a lot people i still have not paid this and have no intention of paying it

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        • Hi I too have been scammed buy this company. I only wanted the free sample. now they have taken 2 payments out of my bank account. how do I get my money back. can anyone help please

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    • Exactly the same scenario as Mrs Caldicott above……it’s a scam. It has taught me to always read the small print in T&Cs though so I shouldn’t be caught out again. I am now working on how to solve the £99.99p payment problem and trying to find out where to return the cream to without having to ring the given number.
      We all live and learn. If it seems too good to be true it probably is!

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      • I too have been caught out by this scam. I am trying to claim my money back also.

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        • I too have been scammed. managed to get half the money back 7 cancel the order which I hadn’t knowingly made. Do the people at Dragons Den know that they have been implicated in this scam?

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      • I too fell for this & suddenly received a bill for £99.99. I went on to the Ts & Cs pages & on page 3 (I gave up reading after page 1) I found that after 14 days I would be charged in full when it was supposed to be free & could be charged for further orders that I didn’t order! This should have been on the initial page which showed the free offer.. I rang the company & managed to get half the money refunded & asked my bank to block any more payments. I explained that I had managed to secure some refund & they said that they would try & get the whole payment refunded. I am going to contact them but to see if they had any success. apparently other banks had had requests to block this company. So much for the Dragons Den endorsement.

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    • yes, i thought that too, but i found money had been taken out of my account this morning.. amounting to over $350, i have reported to the fraud department of the bank, i am furious, the bank said they are having this every single day…. it needs to be stopped.

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    • Hello, I too thought this was a so called Free Trial, like you I was sent a small jar of cream, never worth £99.95 and a small serum £94.99 !!!!!! When I received the email to tell me of the charge I wrote back and said I had not ordered any more and I would not be paying the amount for any more, I received an email back to say that any other so called charges had been cancelled. This was not a direct debit I set up with them so feel the have committed FRAUD. An email asking what you thought of the product would have been nice from them stating if it wasn’t cancelled you would be charged this amount of money. I feel one stupid duped person. I like you would NEVER have paid this amount of money for a skin product that I have actually seen no difference since using it.

      Kind Regards
      Joy Downes

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      • This is exactly what happened to me. I was terrified when I got the 2 emails saying about the billings. Fortunately my level headed daughter was here and organised phoning the bank and getting all payments stopped. I am still shaking though, could have lost money every month and ended up with vast overdraft. How do we tel everybody else not to duped ?

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      • Hello Joy.

        Sorry to bother you but I had exactly the same experience as you describe with Sans-Age cream… except that I received the so-called Free Sample of cream and serum with NO documentation at all and, a few days later was charged about £4 for the postage. Subsequently I have been charged the same two amounts as you… £99.99 and £94.99.

        As I also received NO email from them, so please can you let me have the email address you used so I can contact them.

        I’d be very grateful… many thanks.
        Jonathan

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    • I have been conned too, this is terrible, I am now overdrawn in my bank till pay day. I have contacted my bank and will be getting in touch tomorrow with the company.

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    • This is the biggest scam. They now tell me that i actually signed up for this and they have debited my card for £99.95. I am a pensioner, I have not got this kind of money. Disgusting. don’t go there! I am sending it back to wherever and will put a bad review on the internet.

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    • I also believed it was a trial. I have just discovered today that it isn’t. I can’t believe they are getting away with it.
      Up to now it’s cost me £400 for cream that is rubbish for my delicate skin.
      I feel so upset that I have to explain how I was conned out of our hard earned money by predictors that feed on our bank accounts. Shame on them.

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    • I have just purchased my free trial then decided to read the small print THEN the reviews – HOLY MOLY!!! Recurring monthly payment of £99 if not cancelled in 15 days??? I was straight on the phone to my bank – they were BRILLUANT. Here’s what you do… check your statement within 2 working days (if able to do do on Online banking) if not, ring your bank after 2-3 days – as soon as the £4.95 payment for the free trial shows RING YOUR BANK AND REQUEST A STOP ON ANY FUTURE PAYMENTS TO COMPANY NAME ‘BEAUTY REPAIR’. Please Note, the bank cannot action this until the trial amount has actually been taken and is evident on your account. Taking this action will prevent the company from a) taking the unsuspected initial amount of £99 (or more!) and b) ensures any further payment requests are BLOCKED. It does not help at all to ‘report your card as stolen’ as the recurring payment will simply transfer over to your new card details. I do hope this post can prevent some from falling into this ambiguous sales trap. But guys.., lets be fair, we DON’T read small print of which I too am guilty of – hence I’ve put the pertitent info necessary to prevent in larger capital print . Take good care all. Chris Thorpe.

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      • So sadly i didn’t manage to find this information before i ordered the scam. I paid the 4.95 and now 95.99 per pot so nearly 200 ponds. I am disgusted and embarrassed for not reading small print. The annoying thing is when i started to sign up, I thought, hold on a minute this must be a scam so i googled it and nothing came up regarding scams anywhere-its almost like the computer search engine clicked into a different loop as to today i after the money has been taken and i find so much on how it is a scam. Explain that? Either way I have contacted my bank I have sent them an email requesting a refund, if there was small print I cannot remember it and also there was no kind of confirmation email or anything confirming I had agreed to anything of the sort. Disgraceful. I am hoping the fraud team at the bank get me my money back??

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        • Call them on this nos 0800 072 5299
          I have just been given a partial refund

          and they have cancelled my subscription

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      • Thank you thank you thank you Chris Thorpe for your post – has saved me from losing month-old and how! Followed your advice and contacted my bank- blocks now in place and they also said that if the scammers try it under another company name try will refund in twenty four hours- result! Thanks once again- your a star!!

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      • Thank you so much Chris for posting instructions on what to do about this scam.
        I have just looked online at my bank account, and can see that they have taken the £4.95 postage payment under a different name….CREAM BEAUTY…..I called my bank and have explained that they may try a variety of different names to take further payments. i was advised to cancel my card and have just done so, expecting my replacement card shortly. It is now so obvious that they are scammers…..preying on innocent consumers. Thanks to Chris and others like you……I for one am now a more experienced online shopper. I count myself fortunate to have discovered this before they could take any further payments. To anyone caught up on the downside, I hope you are able to get your subscription stopped and as much money back from them as possible! #takecareonlineshopping

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    • Hi
      I fell for the same scam and I’m pretty savy when it comes to online buying, they must really hide the details about having to pay after 14 days. Still I contacted them direct to stop any more money going out MONTHLY, and then my lovely credit card company RBS are taking up my case and have refunded me my £99.95, thank goodness, that’s why I ALWAYS buy on the internet via my credit card because I’m covered and can get my money back if there is ever a problem.

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    • Same here only I had ordered the ” free sample” of the ilift as well and discovered nearly £200 taken from my account.

      Rang the company direct and told them I was liaising with the fraud department of my bank and would refuse to accept any shipments from them, they refunded my money.

      Who reads the terms and conditions when your ordering what you believe is a free sample, shameful.

      I wouldn’t buy it again out of principle.

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    • This is exactly what has happened to me.
      I’m horrified.
      Nearly 400.00 has been taken fraudulentlying from my account

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    • Just like Mrs P. Caldicott, I am having the same problem. I am a Pensioner and they have just drained my a/c. I am in total shock and furious. I have phoned my bank and have stopped anymore money being taken by this firm, they are complete fraudsters. I shall be phoning the company tomorrow morning. There is no way I would have ever agreed to pay £99 plus for each of the two beauty products, the amount they owe me is just under £200.

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    • Hiya Mrs Caldecott
      I had a similar experience with a different company that was in fact in Holland.
      I paid by credit card and the bank (nationwide) we’re horrendous to deal with. It was Lucky I checked my credit card statement to find they had taken 2 payments of nearly £90 . I managed to get one lot back but not the other although I had received no goods or invoice emails for this.
      It is a scam and banks should be wised up to this by now.
      Please make a complaint to the bank via Twitter, they will get back to you.
      We’ve both been robbed and banks should not allow repeat purchases unless authorised directly by their customer.

      Regards
      Denis

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      • sorry, i have plaster cast on my rt hand, so typing is basic. I have had the same experience regarding sans age sample offered on a web site. I don’t do twitter or similar but I will phone card com. and ask them to cancel any future payment to this com. they are wicked people! is there nothing that can be done to stop this kind of scam? I am 75yrs old and really cannot afford to make this kind of payment. how do I get my money back? it is worse than falling into the roses and breaking my wrist!! not a good week.

        regards anne

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    • Go to Trading standards and report it there.
      I had a similar experience with a product from USA and went to their equivalent authority.
      I got a refund.

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    • I have also been stung by this “free trial”, but I went the whole hog and got the eye cream as well! I was billed £99 for the face cream and £94 for the eye cream. I called Sans Age and the best they could do was to refund half the cost of each cream, and remove me from any future mailings. Their marketing tactics are shady to say the least!

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    • Call them on 0800 072 52 99. I just have and have had a partial refund and cancelled the subscription

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    • I have no intention of continuuing to use this so called free sample….

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    • Definitely very suspect. The ad I saw had a picture of D. Meaden and had the Dragon’s Den name and picture. The £4.95 was advertised as cost of postage, not the price of the sample.
      Unless I could see proof of Deborah Meaden of Dragon’s Den being directly involved, I can find no other name but SCAM for this atrocious deal.

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    • I received my “free trial” this morning. Immediately googled the company and came upon these comments. I then emailed sans age to stop any further deliveries to me. I contacted my credit card company and asked them to block any future payments “great beauty” or “next beauty” may take. If it is taken under another name I will inform them and they will pass it to the Fraud dept. I also called sans age and had a long and heated conversation with a foreign lady when I threatened to expose the company as scammers. I have received an email cancelling my account with them. I’m hoping this is the end of it, but I have certainly learnt a lesson!

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    • I had exactly the same situation, rang my credit card company who told me to ring Sans Age and claim a refund. I did so and they were most helpful and refunded straight away.

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  2. I also fell for this scam! Call their 0800 number (on ‘suport@sansage.co.uk). Create Merry Hell and refuse their offer for you to return it for a refund less 10% (of your £99.95).Insist on a FULL refund of this or you will take action for FRAUD.This, so far has been successful in as much as they have agreed to return the FULL amount in 7-14 days. Take their name and a cancellation number before you hang up and threaten further action if a refund is not forthcoming. I hope this will be worth your time (and mine). I also cancelled my card so they can NEVER use my number in future!

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    • I too fell foul to this scan. I phoned the number and played hell.. I told them I did not want the subscription and that if they took any more money from my account I would get the fraud people involved , they agreed to cancel the subscription , I then told her that i wanted my £99.90 refunded as I had been mislead and she agreed, I have to wait 7 – 10 days so we will see..
      I think if enough people shout loudly they will back down.

      To the people that are still letting them take money – don`t let them, get angry and put a stop to it. They are stealing from you and your letting them.

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    • Thank you for this information I emailed and they refused to refund my payment, so I rang them up and the second I said that I had contacted the fraud department of my credit card ….. full refund! The trial also starts as soon as you order and not when you receive the cream, its all so under hand. I also cancelled my credit card I do not trust a company who operate in this way with my card details.

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  3. Do not fall for this SCAM and if you already have……take action immediately with Sansage and with your credit card supplier. Do not give up until you have a full refund.
    If you read the instructions (with a magnifying glass) you will be told to apply the EYE CREAM to your face and neck and the face cream to your EYE area !!!!

    They need to be prosecuted!!

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    • This is exactly what happened with me, the instructions on the bottles are exactly opposite. Asking to put eye serum on face / neck and face cream under the eyes. I have taken the pictures. , unfortunately there is no option here where u can upload the photos. Can’t believe they can do such a huge mistake. Definitely a scam!

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  4. Me too!!!!! Just emailed them, also called my bank so they’ve blocked future transactions. Just need to get rid of this £99 charge. What have you all done to get your money back?

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    • I got a reply from them:

      Thank you for contacting us to update your subscription. After reviewing your account, I see that your trial order was placed 21 days ago. The trial order that you placed was for a 30 supply of SANS AGE. As stated in the Terms & Conditions, if you are not happy with our extreme muscle boosting supplement, contact Customer Service within 14 days of your order, to arrange an RMA to return the remainder of the bottle.

      Since you had not contacted us within that time frame, your account was billed for the cost of the supplement. I have also stopped all future shipments of SANS AGE. If you are not happy with the supplement, please call one of our friendly and knowledgeable customer service representatives at +44 0800-068-1003 to arrange a return.

      Reply
    • I have just had a phone conversation with their customer services. I have managed to cancel my order but I had to pay another £10 today. I will receive an email from them as conformation. It took a while as I had to really insist. I am still concerned about my card details so will contact my bank.They say it is not there problem as they tell all the correct details in their T&C”S. i did all this as I only ordered my so-called free trial this morning and after reading all the comments online I became really concerned. You need to ring their customer services on – 08000725299. I hope you are able to sort it and I mean all of you!!!!

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  5. I called the 0800 number and they offered 50% refund. I actually accepted it as I really do want to try the cream. I’m sure you can push for more than that. Just make sure you get off the subscription list.

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  6. Like everyone else on here i have been caught out big style with this scam!!
    i ordered the free trial on 1st January and they took 2 lots of £4.95 out of my bank account on the 2nd January for postage instead of just the one! I didn’t realise this until today when checking my account i noticed they had taken £99.95 out of my account this morning!! I then received an email from them detailing that this was for my next shipment of the cream! Strange, as i still haven’t received any free trials from them!! Then when i read the terms and conditions its stated that i would receive them in 4-6 days, (which is now 18 days), and then try it for a further 8-120 days. But how can i try it when i haven’t yet received it?

    I phoned my bank straight away when i saw the money missing out of my account and they have cancelled further payments being taken but cant do anything with this one as i have to notify the company and then wait 2 days to see if they reply and they will then dispute the case on my behalf before any money can be returned to me….in otherwards my bank is going to wait and see if this company will refund me!!

    I urge everyone who is thinking about ordering DONT….this is defo a scam.

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  7. I have just read all of the comments above and emailed them asking them to not try and take any more money from my account.. As I do not want to receive any more creams as it was a trial. I am waiting for their reply

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  8. It’s a scam you will need to cancel your credit card as stolen if you are foolish enough to give them the details to get your free trial. They keep billing you every month so they only way to stop them doing so is to cancel the cards as stolen.

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  9. I have also fell for this misinformed scam. It’s in the hand of my banks investigations department.

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  10. Can anyone tell me what this company lists as there name when they make a withdrawal out of your account? Is it sansage? Just did not see 99.00 charge am trying to cancel before they send it out. Thanks

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    • Hi Dianne, I too have been DUPED………….. company called great beauty billing took £94.99 from my bank, Sans age billing took £99.95. this was not a direct debit I set up with them and to me this is Fraud .I have emailed them to say I will be taking further action and am now waiting for a reply. What an expensive lesson we have be taught

      Kind Regards

      Joy Downes

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  11. I had my daughter on the phone this morning utterly broken hearted because £200 has been taken from her account by these vile scam artists. Do not under any circumstances send off for their ‘free’ trial, it is anything but free! If you try to check the ‘terms and conditions’ they hide behind, you’ll find the link goes straight to another supposed skincare site, not a term or condition in sight. I haven’t yet found a link on their site that doesn’t lead to somewhere other than Sans Age. An absolute web of deceit and a very expensive bill for two lots of less than useless face cream.

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    • Hi Sarah , me too. £99.95 taken from my account by Sans age billing and a further £94.99 by great beauty billing. I like your daughter am mortified and feel the products were useless any way. I called the 0800 number given and the American woman said that I hadn’t contacted them to say I didn’t want it any more of the products and that was why I was billed. This was not a direct debit I set up with them so feel this is fraudulent in some respect, I have emailed them again to tell them this and am waiting for a response in the next 48 hrs

      Kind regards

      Joy Downes

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  12. We realised this was a scam shortly after ordering, phoned the bank and cancelled the card. They , Sans age ,had debited 2 lots of £5.95 and then sent the product. When it arrived, I phoned them and told them I had cancelled my card so they would not be able to debit any more. I offered to send the product back, but they did not appear to want it. The only saving grace was that the contact number above was Freephone, I think!

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    • I was interested to try this cream , but on using this cream it started to burn my face after 5 mins , I removed the cream straight away and reported it . I can’t believe they could take the money after offering to send the cream as a trail basis .

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  13. I too feel so stupid as ordering this so call “free trial ” on line, I had a small bottle of serum and small jar of cream, I have been charged by a company call Great Beauty £94.99 and Sansage billing £99.95………………no way would I have paid this amount for the small samples sent out , I feel absolutely mortified that I have been duped by them, I’ts taught me an expensive lesson, NEVER ORDER TRAIL GOODS OFF THE INTERNET. I am now nearly £200 poorer for products that are not what they say anyway !!!!!!!

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  14. Total SCAM do not touch this company ! As above no trial sample ever received, they then took money from my account sending full size products. Then the instructions were on the wrong jars !!!! Lucky I complained earlier and they closed my account. They would not take goods back unless I sent tracked and paid £10 to them for putting back on shelf!!! Products will go in bin too risky to use. Still £30 + down ! I wish I had read this thread of emails first.

    Something needs to be done about this company.

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  15. I was ripped off last December,2017, by a company calling themselves Pure Skincare Limited.
    I ordered 2 x samples of face and eye cream and after the initial payments for postage was charged £89.95. I reported this company online to actionfraud.police.uk
    I was shocked today to find they are now advertising free samples for Sans Age Cream and using the same advertising campaign. I have today reported them to stop them ripping off any-one else off.

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  16. Do not use this company i placed an order for two trial creams both at £4.95 each to find a couple of weeks later that they kept my card details and took £99.95 from my card on 24th Jan’18 and a further payment of £90.42 on 31st Jan’18. This is daylight robbery they should not be allowed to keep card details and take money from your account without confirming with you first. I have lost almost £200 for a cream that does not work.
    PLEASE DO NOT PLACE AN ORDER WITH THIS COMPANY THEY ARE CRIMINALS

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  17. OMG How naive was i………i too was sucked in by this scam, had 200.00 deducted from my account today, My bank has blocked them and i contacted the company. I told them that the website is a scam and that they should be ashamed of themselves and demanded a refund. i got a 60% refund and e mail to confirm. The phone number is 08001588541 they will try and talk for ages dont let them as to will cost you more money. Good Luck

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  18. I too have been scammed. I have contacted my Bank to put a stop on the account. Thanks to the kind people for alerting me. £400 has been taken out of my account.
    Can somebody give me an email address for this company ?
    They call themselves Fuel beauty and Extra beauty on my Bank Account.
    Mary Hehir

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  19. I have just found out while checking my bank account that 2 payments of £99.95 & £94.99 were taken from my account on the same day from these scumbags, I only wanted the trial, I was not aware that this was part of a program where you were signing up for further deliveries, which by the way I haven’t received, I am in contact with my bank and I have sent a stern email to them instructing that full refunds of both monies are to be returned to my bank within 7 days, I intend to get every penny back and will take this matter further if need be.

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  20. I too have been conned, been in touch with my bank and emailed the company, therefore waiting for reply as its a weekend. I am now overdrawn in my bank until my pension goes in. It’s a disgrace!

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  21. I too have been scammed/duped .. the Sans Age operate under a different name and attempt to deduct £99.95 from my a/c on a sunday morning at 7.15am . When you call the 0300 number ‘friendly operators” Our hours are monday to Friday.. WHY are you stealing nigh on £100 from my a/c on a Sunday morning. I signed up for test trial – no small print provided demanding return nor further payment only £4.95 post and delivery. Considering they’re using DRAGON’S den as their promotional miracle IT IS A SCANDAL AND A SCAM. i work in the tv business and will be contacting Dragon’s Den to advise them of the fraudulent claims and have demanded my bank does not release funds as I have not authorised them. DO NOT FALL FOR THIS SCAM – THE writing on the product is illegible / cannot be read nor does the small print (illegible) ever make clear price of this scam.. FACE BOOK DO SOMETHING TO STOP THESE ILLEGAL ACTIVITIES

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  22. I’m not sure if my order went through to you but if it did would you please cancel it as I did not see the catch at the end where you want me to pay £99 I am informing my bank in the morning just in case this has gone ahead
    It’s bad that you do business in this way as the cream would probably sell better if you were more up from about the huge pay at the end
    P Thompson

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  23. This is a scam. First they use in there advert Prince Harry’s fiancee Megan Markle’s picture as if it is her business. Now on the next advert that looks exactly the same they have changed the cream. It is just to scam people out of there money. they say FREE just pay postage than they go take out your account an amount that I never would pay for the cream. So that leads me to believe that the cream does not work either. As on the one cream supposed for your eyes they say use on the face and the one for the face use on eyes.????
    A pity that you get such crooks.. SO BE CAREFUL FREE IS NEVER FREE

    Reply
    • I too have been scammed they took out of my bank £99.99 I quickly got in touch with them to explain it was a costly cream, the cream as caused a white spot under my eye so I knew it wasn’t suitable after telling the customer service this she said I will refund half the money back and they did, but I am not paying for a cream that irritates my skin at the costly price of nearly £50.00, does any one on here know what I can do to get in touch and claim all of my money back?.

      Reply
  24. Avoid at all costs! I followed a legit looking link on Facebook for a trial. It used Jennifer Aniston, complete with a story in her words, saying it was her new business! That in itself is blatant FRAUD. Had that countdown thing in the corner so you felt under pressure to buy. No time to read small print, it feels like. Paid £4.95 for postage, just before your payment goes through it prompts you for another £4.95 for the eye cream, I declined that. Basically, you’re at risk, if you buy both, for two trials and two lots of money being debited from your account. Cream arrived today, suspicious plain package with PO BOX address, no delivery note. Order confirmation email was also short of details. A legitimate, up front company will make their terms a lot clearer and inform you of any further payments in a break down statement. I happened to google for a Sans Age review and came across this page. I immediately contacted my bank to block any further debits from the company shown on my statement (they seem to use more than one name). As I am well within my trial I will contact them Monday to return cream and cancel my order. In the mean time I have also reported their Facebook pages as “spam”. I urge others to do the same until they clean up their act or are stopped from trading this way. I will not fall for these trials again.

    Reply
    • Just to follow up. I called Sans Age using a number my bank provided me from the £4.95 payment. The customer service girl was polite and just doing her job. I wrote down a few things before I called and started by saying I was unhappy with the purchase (I had browsed for reviews and became suspicious straight away) and wanted to cancel the order. I told her how I came to buy the product, via a link on Facebook where Jennifer Aniston was used to sell Sans Age in her name ,as her product, obviously fraudulent. I said that if the company lied to get us to buy then how could we trust the product worked or was even safe to use? My bank had already reversed the £4.95 and I was within the trial period so haven’t lost any money. I asked for an address to return the cream and was told to keep it. It is now in the bin. I also mentioned I’d seen other pages with the Sans Age trial, one was written in English that I suspect was a Chinese translation. Could be that all these links come from the same source and they move about quickly to con more people. I did get an email saying my order was cancelled shortly after call. I thanked the girl for doing a good job and said it was a shame the company she was working for had to resort to conning buyers to sell their product.

      Reply
  25. Further advice to people who’ve fallen for these lying sharks. My daughter managed to finally get through to their customer helpline after lots of trying, and several numbers that simply didn’t work. She was told that everything was set out in the terms and conditions and she was at fault for not reading them (not that they were there to read). She was eventually offered a 50% refund which she flatly refused and, after she quoted various parts of their website back at them (several times over) and stuck resolutely to her demand for a full refund, she was offered one as a ‘goodwill gesture’, but ONLY if she would confirm to them unequivocally that she had not in any way involved her bank. So argue your case with them as soon as you possibly can, demand a complete refund and accept nothing less, and if that fails then get straight on to your bank’s dispute team. We sent details of the scam to the TV programme Rip Off Britain, hopefully they may feel its worth investigating.

    Reply
  26. I too have been scammed, they took £99.99 out of my bank unawares to me,this cream had caused a white hard spot just underneath my right eye, I told their customer services and she said I can refund you half the money of which I agreed to then I had another idea, I said to her it was a costly jar of cream and not suitable for me, she didnt hesitate and just said I will refund you the other half, which they did, I would appreciate some advice off any-one who as been scammed like I was, on how to get in contact with them and claim all of my money back

    Reply
  27. I too was caught out like all the others I read about above .I ordered the free sample for my wife with only the postage to pay,£4.99 by cred card, by phone including the security code.We got the jar & the dispenser.Seemed O.K. Stuff Then another lot came the same 4 days later with a “receipt” for £9.95.How could this be? Later when my credit card statement came it showed two withdrawals of £94.95. I phoned my card issuer and they claimed it back as a fraudulent trans. By then the confirming e-mail from them was for 2x £94.99 & £99.95 &£104.90 nearly £395.00 The card issuer said they may try to claim some or all of it back within a 40 day time limit. Iwill be printing ALL the above complaints above & sending them to my card company”s Fraud Squad .That may make them have a rethink from DEREK W-W

    Reply
  28. Hi All. My wife ordered both creams for £4.95 each and 30 days later they took out £99.95 and £94.99 out of my bank. i rang 0800 1588541 and said my wife had been mislead. said i just want my money back even though 30 days have passed and stop messing me around. i said if no refund i will contact my bank to proceed in getting my money back . its worth looking at above comments to get some pointers 4 days later they paid £175 back . Dont cancel your card just get your bank to block their company. even if you cancel your card they can still take money out up to one year,

    Reply
  29. My bank’s dispute department (First Direct) were very helpful, but unfortunately, the payment for the goods was already pending on my account and therefore they could not stop it. However, First Direct put me directly through to the company (0800 1588 541). The bank advised me to tell the company that I was unhappy that they were attempting to now charge for the product. The company immediately said they would cancel any further transactions and would issue a 50% refund ……I told them to get lost, and that I would be taking things further, they immediately offered to refund me £89.00 and I could keep the product. I insisted that they immediately issue confirmation of their intention to refund……it arrived whilst I was still on the phone to them. The refund should take 3-10 days. My bank informs me that they deal with similar companies every day, and once they have “soured their patch” and negative review sites (like this one) make an impact, they just change their name and start the next scam. Hopefully I have now learnt a lesson.

    Reply
    • After reading your comment I did exactly the same – I rang the number you gave and explained that I had never received my trial product and that the bank has advised me to try to resolve the issue before taking it to the fraud department – they were very eager to find out if I had a fraud case number so I explained again that I had to ring the bank back after I had spoken to them – I was put on hold for a couple of minutes and then told that the full refund of £99.95 would be issued and back on my card within 3-5 days – i also received an email informing me of this decision along with an apology. Its certainly made me realise that if something seems to good to be true, it normally is! Thank you so much for your post and advice – I just hope others find this information and use it.

      Reply
  30. this is a scam. do not go there. They take money out of your bank account. and don’t give it back. the cream is useless and causes skin trouble.

    Reply
    • Ive just posted what I did with this company today – maybe you can try it and hopefully you’ll be successful

      Reply
  31. I ordered this mid January and by the time I left to go on holiday on 30th January it had not arrived. I emailed to say I wanted to cancel. When I got back from holiday it still had not arrived so I once again emailed – more than once. I was then told it was in transit and to give it j10 days. I still have not received it. Phoned today and was told it is in transit!!! I said I no longer wanted it and want a refund. After about 15 minutes the girl (Dell) said she would refund me about 2/3rds the cost. I said I wanted a full refund. She said they do not refund shipping. As I haven’t received it I shouldn’t have to pay for this!!!! She said it will take 7-14 days for the credit to appear on my cc. I’ll never deal with this company again.

    Reply
  32. This is a scam didn’t tell me about the 14days I received by the product in January paid ,4.95as told looked at my bank statement today they took 200pound in February and another200 march telephoned and got a refund less 20 pound for ointment and21.94postage for !march but only 80pound for February told them I would send back but was told I couldn’t real big scam keep zway

    Reply
  33. I too have been scammed with this free trial offer on sans age cream.
    I forgot about it after receiving the trial pack but had an email to advise that payment would
    be taken on 6.3.18 for almost 200.00 so I phoned the customer ling immediately but was told
    that as I have not cancelled the subscription I would be billed for the cream. after arguing with
    the person they did say that half would be refunded. nothing as yet appeared. I called my bank
    and reported a fraud and cancelled my card and blocked any further payments to this company
    the bank is going to try to get the money back. it definitely is a big scam.
    June Branch

    Reply
  34. one almight scam I have been caught out !!!!! spoke to them and explained that I want all my money back or within 24 hours I would be reporting them to the police and also going to trade standards explaining that they are defrauding people My money will be back on my credit card and I am still going to police etc

    Reply
  35. Please, please do not sign up for this or even go on to their website. I did not order anything from these people yet they have taken over £200 from my bank account already. They wont get another penny from me. I am a disabled pensioner, think I am past the age of being interested in this stuff. I still cannot understand how they got my details but I am contacting my bank and the fraud squad. I am changing my card and removing the autofil on all of my accounts as its the only way I can think of that they got my details. I really do not know. Beware, please this is definately a scam.

    Reply
  36. I too was taken in by this fraudulent and deceptive sales method. When I discovered the cost of the creams, and the fact that I had been misled, I did feel very bad about it – I felt my own vanity, greed and disingeniousness had brought about this situation and I had to accept it, whilst learning a valuable lesson to be much more vigilant and mindful about buying things online and going for supposedly “free offers.” However, after reading several comments in this forum, I realise many others feel the same way as me, and I’ve condemned myself more than I should, because I empathise with all of you. I emailed and rang the company and told them how I felt, that their sales methods were deceptive and unscrupulous, and also I pointed out their defective packaging. Instructions are wrong on the products, stating the eye cream should be used on the face and neck, and the face/neck cream should be used round the eyes. Really they should withdraw the whole batch with the defective descriptions. However, I did win from them an agreement that they will refund the cost of the products less the cost of post and packaging. I hope you all do win recompense yourselves and we will all be more mindful in the future when buying online.

    Reply
  37. hi there you took £99.99 and 94.99 out of my bank account and i would like it back please i never signed up for anything i am a pensioner and cannot afford thid big amount surley this is a scam and i’m going to get on to the ombusment to see if they can return my money this is surley a scam

    Reply
  38. I went for the free samples and after ordering began thinking it was a scam or there was a catch so then read the small print to find the auto shipping £99 charge etc. I emailed and was told to ring the uk no they gave me so I did and although I had to pay 10.95 for each sample and the 4.95 p& p for each product I have been told that I will not be on the auto mailing and will not receive any more products ……… we will see!!!
    I should have argued with them that nowhere in their advert does it say about the auto mailing and regular charge and that they should have just cancelled my samples and refunded the p&p, I do not suppose trading standards can touch them as they seem to be based abroad.

    Reply
  39. I to was caught in this scam.I thought I was getting free samples, I didn’t realise it was automatic reordering and shipping . When I rang the number I was told I was emailed to tell me I should have cancelled before the 14 day free trial was up. I never had any emails.Sans age cream is so sticky and I haven’t noticed any improvement in my skin

    Reply
  40. How can this company be allowed to trade?Two fraudulent £94.99 and £99.95 charges from my credit card only £4.95 POSTAGE authorized, Never buy this crap product watered down dove,Sans money it should be called.

    Reply
  41. The best thing to do is cancel your bank card but the bank told me even though I have done this they could still try somehow take it out even though I have different no’s but the money would go straight back into my account I hope this comment is useful to all u lovely people god bless

    Reply
  42. Just joined the ranks of all you ladies who stupidly were duped into believing that this was a
    FREE trial. Spoken to my bank and after they try to take money from my a/c they will do
    something like get the money back. Never again – lesson learned!!

    Reply
  43. I saw a ‘Sans Age’ advert selling it me for ‘£4.95’, and I had to claim it ‘…before July 10’ – it was July 10, and I wondered if they meant ‘before midnight’, and so filled in the various questions, then as I was about to send it off, was told I had not ‘put in a valid phone number’, and so put in the number of my mobile phone again, and when that failed, tried my landline – without any luck. I think that told me all I needed to know.

    Reply
  44. I too got charged £99 after the 30 days free trial had expired. I complained but still ended up paying £49 and keeping the ‘free sample’. I would not have minded so much if the cream was any good, but Aldi and Lidl both offer a much better cream at a fraction of the cost. I can’t believe they are still trading.

    Reply
  45. So glad I couldn’t get through on their free trial site.
    What about Dragons Den judges backing them?
    What’s their responsibility in this ?
    Many prospective clients may be elderly so not web-wise.
    Elder abuse !

    Reply
  46. Read the small type. Thieves.
    By placing an order, you will pay S&H to receive a 30 day supply. You will also be automatically enrolled in our membership program. The program will charge you £99.95 on the 15th day of your order date for a monthly supply and every 30 days thereafter until you cancel. You can cancel at any time by calling 0800 072 5299. If you cancel before the 15th day of your order date, you pay the S&H of your 30 day supply. If you cancel after the 15th day of your order date, you shall pay for the 30 day supply plus any future supplies without refund.

    Reply
  47. ABSOLUTE SCAM !!!!! INSIST ON REFUND, but they will only do this if you REALLY do insist. Even then it will not be a full refund, DO NOT accept a 50% refund, make them refer your complaint to a supervisor.

    Reply
  48. HI I ordered one of your sans age anti wrinkle cream by my capital one card on 2end or 3rd of August I received confirmation with delivery date for 7th of August but yesterday and today i waited and I didn’t received it i phoned your support team they told me my card did not paid you.
    I always shop by this card what was the reason that they not to pay you? thank you if you let me know

    Reply
  49. Its definitely worth phoning them and making a fuss. I received an email from them 28th July saying they had debited £94.95 from my account – that was the first I notification I had that they were going to charge me. I rang them and said that it didn’t say anywhere in their terms and conditions on their website that they would do this, all I had done was send off for a free sample at £4.95 p and p. Apparently there are various versions of the ts and cs!! So even if you do read the small print you wouldn’t necessarily have been informed that they were going to charge you further. I said I hadn’t agreed to any other costs whatsoever and I wanted a refund. They eventually agreed to refund me the whole amount less £10.50 “restocking cost”. Even that is a cheek but I was happy to agree to that.
    Also rang the bank to block any further payments to them as I don’t trust them at all!

    Reply
  50. Mortified that I fell for this devious scam! My first and last purchase with debit card on the internet and will only ever use PAYPAL in the future.
    I ordered the ‘Free’ samples of the SansAge Cream and the ILift serum paying just for the P&P of £4.95 and received this after 7 days. Surprised there were no accompanying instructions but the instruction on the ILife serum container advising application to face and neck immediately alerted me that this was a bogus product albeit the Website was really convincing!!
    After reading the reviews reference SCAM for this product, I read the Terms and Conditions at the bottom of the Sans Age Website – shocking and definitely illegal under UK Trading Standards. Cancelled my so called subscription by phone and sending an email to “cancel’sansage.co.uk”. Also cancelled my debit card with the Bank to be certain as this company operates under several company names (3 to my knowledge) so that blocking the company name is not sufficient to stop them taking funds from your Bank.

    Reply
  51. I too have been “caught” by these people. I only found out when I noticed an email to say £99.95 had been charged to my credit card account. I phoned the company straight away only to be told it was in the terms and conditions and because they hadn’t heard from me in 14 days I had been charged. I told them I didn’t remember any Ts & Cs only that I had paid £4.95 for a trial. That amount it appears was for shipping!!. I told the girl I spoke to that I couldn’t afford to pay nearly £100 as I am a pensioner. No fool like an old fool is there? She offered to give me an “employees discount” of £47.95, but I told her I couldn’t afford that, so she closed my “account”. I do have confirmation that my “account” is now closed but am still left with the original charge. It was only after finding out I wasn’t the only one to be taken in, that I contacted my credit card company. I am waiting for a form from them so they can proceed to deal with it. It is a small measure of comfort to know that I’m not as stupid as I originally thought. It makes me feel sick to think we have all be duped by these unscrupulous people. I will certainly never do that again. The cream itself is greasy and heavy. I only used it twice.

    Reply
  52. Fortunately, Barclaycard intervened before I even realised I had been charged. I have been billed for the Add Beauty at £99.95 and I can only hope that Barclaycard can dispute it.
    The 14 day terms and conditions are ridiculous as they start from the day you order. I ordered on 25th July and didn’t receive the creams unitl 14th August. But they still took it as being out of the 14 day period.
    Who does one contact about these scoundrels? I’m writing to ‘You and yours’ on Radio 4 so as to warn others

    Reply
  53. my wife ordered free sample paid p&p £4.95 received 11/8/18 order sent out 26july found account debited for £99.99 b4 the item was tested phoned comp was told that we were past the 14 day cancellation date but we had only just received the package 5days ago phone the freephone number spoke to the office was told that they have no return policy so item could not be sent back offered 50% of told them no they then cancelled order promised full refund & would send email confirmation do not order from this company as it is a scam

    Reply
  54. Oh my goodness! So many of us have fallen into the trap of this bogus company. I ordered today before finding this review page! I even fell for the like that my credit card details would not work & so put my visa card details in too. I looked on my bank for other reasons straight away & noticed 2 lots of £4.95 had been taken on both cards!
    I phoned the customer service straight away & found out through her that it was a subscription & she couldn’t cancel anything as I’d only just ordered & not received anything? I continued to argue, stating that the company were scammers & eventually she said she could cancel both subscriptions for a cancellation fee of £10.95! After getting her to apparently cancel my orders, I checked my online banking again & once again double the amount had been taken from both cards!
    Obviously I have spoken to my bank & opened a dispute, have blocked all 4 different company names on my account & they are on a watch of my account. I’m with Halifax & they have been fantastic in helping. They have cancelled both cards too.
    I am appalled & discussed they can get away with it after so many complaints. I like most of you feel foolish for falling for it, but it actually did seem ligit at the time. Good luck ladies & I hope this is the end for me! Back to a real shop for my purchases now on

    Reply
  55. I too have been scammed I am so cross I didn’t look into this before. When I saw Dragons Den on the details I didn’t dream I was being taken for a fool.
    I have tried to get my money back as I too thought it was a FREE sample for £4.95 twice I now have been charged £94.99 & £99.00 I am not taking this lightly something must be done about this dreadful scam.

    Reply
  56. I am so angry that this is a scam using Marilyn Denis as the owner of this cosmetic line What a terrible scam. Is there no way we can be protected from these horrible people.

    Reply
  57. This is another SCAM. Don’t go anywhere near it.

    Reply
  58. I have reported this SCAM to my credit card company and cancelled my card to stop these scammers taking any more money from me. As of today they have taken £99.95 and £94.99. I am waiting to see if I can get my money back. I sent for a free sample also and paid the postage/packing. No mention of them taking any further money from me.

    Reply
  59. I have reported this SCAM to my credit card company and cancelled my card to stop these scammers taking any more money from me. As of today they have taken £99.95 and £94.99. I am waiting to see if I can get my money back. I sent for a free sample also and paid the postage/packing. No mention of them taking any further money from me. Sick to my stomach. I would never spend that kind of money of creme.

    Reply
  60. Like others who have commented , I also ordered the free trial for £4.95 and wasn’t made aware of any t&C’s.

    I was contacted by my bank ( Barclays ) this week to say that a company called Beauty Glow had tried to put through a transaction for £99.95 but thankfully it had been declined !

    They are treating it as fraud as I told them that I hadn’t authorised the transaction. I had to put a stop on my card and am waiting for a new one.
    Thankfully I’m not out of pocket like other poor people here but I’m very angry that a company like this can scam innocent & trusting people in this way !!

    I have sent them an email as follows :

    “I have received my trial.

    I request strongly that you do not send me further supplies on your auto shipping scheme.

    I do not expect to receive any further products and I do not expect to be billed for anymore charges that I haven’t authorised.

    I will report this to Action fraud / Trading Standards if this occurs.

    Please remove my details from your records and do not enter into further correspondence with me. ”

    Best wishes to everyone who has commented here

    Reply
  61. I have the same problem as you. I bought from them the greatbeauty a trial bottle for free just the shipping cost. I received the bottle for 4.99, but after that I surprised of taking from my account 99.95 £.I inform the bank but it is useless.They can’t refund me my money.What can I do now?I don’t know?? Can anybody help me to contact them?If anyone have this advertisement about this “Sans Age”bottle for free..plz just send it to me.

    Reply
  62. Wished I’d read these comments before hand! It’s really not like me to fall for scams. The cream is rubbish & has concerned me that no contents are listed.I’d only used the cream twice, then surprised to receive another in the post. I phoned immediately & straight away was told I should’ve read the small print! Which clearly indicates that the company is dubious & regularly gets complaints. I was told to cancel my contract I can do that but will be charged what sounded like £19.99.When I asked confirmation of the amount I was told it was £99.99!! Completely astounded I said I’d report them to trading standards, they went off the phone to speak to their superiors then agreed to do it for 1/2 price & £49.99 will be refunded to my account in 3-5 days. I’m now going to put this on action fraud website & make sure my bank blocks this company from withdrawing any more money. Thanks for all above comments

    Reply
  63. I submitted a comment earlier today but cant see it listed. However an update is that San sage had taken £4.95 for the trial pot & another £105 under the name Claim Beauty. After a long heated phone call yesterday when they claimed they couldn’t find my account, they then asked for my last 3 digits off my card. When I refused to give it they “found my account” & told me I was still to be charged £99.95 then backed down to £49.99 refund after I said I was going to trading standards. Surprisingly today I have been refunded £49.99 but credited by Great Beauty (so a 3rd name) another name I’ve learnt is Add Beauty. Barclays have given me a totally new number as they said the reason the company asked for the last 3 digits of my account was in case id already cancelled my card! Also I’ve had a long phone call to Action Fraud who gave me a ref number to give to the bank.Barclays cant promise but will try to get my remaining £50 refunded. I now want to get the cream contents tested…has anyone tried to do this as contents aren’t listed so I’m concerned what’s in it! Can someone reply please. Thanks Heather

    Reply
  64. Today on the phone ( 0800 072 5299) a few minutes ago I was told that £399.00 was returned to my bank account from Sans age/beautylevel/ cream beauty/ agebeauty and nextbeauty or
    whatever this company call themselves.
    I want to say to others who have been scammed by them not to give up.
    It was by chance that I found the letters sent by others who have also lost money and were asking for help.It is thanks to you all that most of money was refunded.The person I spoke to was polite,he went through why my money was taken from my account, then went to speak to his supervisor when I said I wanted my money returned.First I was offered the last payment refunded but I repeated my initial statement saying I wanted my money back.He consulted the supervisor each time I said no to different offers-eg they would return half of the money they had taken.
    I remained polite but firm,and informed him I had contacted my bank but had put things on hold until I had spoken to the company.I added that I didn’t want to take this fraud any further, I wanted my money back ( broken record works ) If this didn’t happen I would contact Trading Standards.In fact my bank didn’t want to know, saying that I have given them my bank details,this was after I’d made a complaint to the bank.This comment made no sense-how else can we buy any goods online without giving our bank details, it doesn’t mean we have no rights.
    Once I accepted the refund which was done there and then into my bank account, minus the first £9.98 which I felt would be a reminder to me never, ever to fall for this again.

    Its seems that those dealing with unhappy customers have a tick box of responses which they go through offering different outcomes and only if the customer still refuses to accept them they finally agree to a refund.I have to say that the man I spoke to sounded as if his heart wasn’t in it and was very polite.
    So finally,I wish to say that I am very grateful to all of you who wrote a message about this scam, for the info and advice offered.I know this helped me to get my money back.
    Remember don’t give up.
    Catherine

    Reply
  65. I too was caught up in this scam. They have taken £180 from my account, I cancelled my card hoping this would put a stop to it, and chalked it up to stupidity.
    However, after reading the comments above, it seems that this will not stop the payments being debited from my account. So, I have now contacted my bank to stop these payments going out. They told me there was nothing they could do, with regards to fraudulent activities, as I agreed to this in the terms and condition. They did say, that it is illegal to keep someone’s payment details without express permission from the card holder. Hence the usual question, and tick box on websites, asking for permission to do so.
    I sent the Sans Age a very snotty email, cancelling my subscription, and will be ringing the customer phoneline to get a full refund. If I have to send back the product, I have absolutely no problem with that, once they send me a prepaid envelope as I didn’t want or order the second batch of the cream. It really isn’t that good, and for the price I have paid, I would expect it to be in gold plated, diamond encrusted jars or something.
    I would like to thank everyone above, for their advice. If not for them, I would have been charged a second time, and would have no hope of a refund. So thank you very much ladies.

    Reply
  66. The phoneline has now been shut down. A recorded message tells you, it is outside their normal hours, and then tells you what their normal hours are (it was not outside their hours). I checked this number several times, they have disabled it. Probably to stop people ringing for a refund.
    Also, these products are available from amazon at £59.99 for both products, a difference of £125.35. My blood is boiling, and I am making a statement to the police. Not for fraud, as I agreed to the terms and conditions, but for breach of data protection laws. They did not receive my express permission to keep my payment details. That is against data protection law.

    Reply
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