Is the Naturacel Trial Offer a Scam? Full Review Inside

Is the Naturacel Trial Offer a Scam? Full Review Inside

Naturacel is yet another anti-ageing skin care cream available for trial that makes a number of impressive claims.

Unfortunately as we have been let down by products like this in the past we are wary about the offer.

The following review will look to see if this offer is any different from those we have seen in the past.

Please read on to discover the truth behind the claims.

Claims made by Naturacel

This trial offer is claimed to help offer the following benefits:

  • Achieve visibly younger looking skin
  • Brighten skin’s appearance
  • Restore your radiant, firmer skin
  • Smooth look of stubborn fine lines

To check how accurate these claims are we will certainly need to look at this product in more detail, in particular at the ingredients that it has used.

Ingredients found in Naturacel

Apart from mentioning “peptides” and “collagen” there is no ingredient information available.

This is disappointing and puts serious doubt in my mind regarding the accuracy of the claims made.

Naturacel may indeed be as effective as claimed, or could in fact be completely ineffective or even worse potentially dangerous. There is just no way of knowing what effect it will have on your skin.

Price of Naturacel

To check the price of most trial offers you will need to read the terms and conditions, Naturacel is no different.

Their T&Cs state that there is an initial $4.99 shipping charge to pay, which allows you 14 days to trial the product.

Once this trial period has ended, if you have not contacted them you will be charged again, this time $85.

Naturacel operates an auto-ship program, so you will also be liable for further monthly deliveries and charges.

Is this trial offer a scam?

With little proof to back up their claims and the high price there is little to recommend about this particular offer.

This is why it is always worth spending a little time researching a product before you make the decision to sign up to it.

Rushing into a decision could likely lead you to disappointment.

Contact information for Naturacel

The contact details for Naturacel are as follows:

Phone: 1-877-216-4440
Email: support@naturacel.com

Please leave a comment below if you have signed up to this offer. We would love you to leave your own review for others to read.

Alternative to Naturacel

XYZ Smart CollagenOur chosen alternative is a product called XYZ Smart Collagen, with those who have used it highly recommending it.

It is made from proven ingredients, which offer numerous anti-ageing benefits.

These benefits include:

  • Fewer fine lines and wrinkles
  • Increased skin moisture
  • A boost to your collagen production

This product is not available for trial, so you will not encounter any hidden or repeat charges.

Click Here to read our full review of XYZ Smart Collagen >>

24 comments on "Is the Naturacel Trial Offer a Scam? Full Review Inside"
  1. This is a total scam!
    They charged me within a month trial, and when you try to call back for the refund, no one answer the call!
    Do not fall for this scam!

    • I have just been scammed by these people for £157. I can not get hold of them and its a total Scam, they have lied and lied. Addresses and numbers don’t connect. Absolutely disgusting

      • I have just ordered a free trial for £27 and when the card went through it was for £157.99. Bank cant stop the payment but when it has gone through the bank they are going to follow it up as a scam. What a fool I was. How am I going to stop repeat orders if you say I cannot contact the company. Very worrying. I hope the bank manage to intervene.

      • Susan, you are best emailing the name on your bank statement and not NaturaCel direct, in my case it was Support4Wellness.

      • Yes Susan-also been scammed today-realised too late and contacted bank within ten
        Minutes,but the £157 charge had already gone through. Card cancelled and bank says they can take further action….Will see,but not holding my breath. feel a proper fool!

        • Hi Susan, I mentioned to my bank about cancelling card but they said money can be taken from the new one. You need to email NaturaCel and unsubscribe, your bank can unsubscribe you from their end. Email NaturaCel and threaten them with fraud and your disputing (don’t tell them you’ve contacted your bank) hopefully they will offer you a 100% refund to drop any dispute. Unfortunately the package will be sent to you but you can send back, you will need an RMA number so email whoever took the money, this will be on your bank statement, for me it was Support4Wellness. They intervened and I was then supplied with an RMA from NaturaCel. If they offer you a refund, take the package to the Post Office and get it tracked, this will cost £19.85 but don’t be told that you can just refuse it as if you look at NaturaCel’s contract they won’t take responsibility if it goes missing. If you jump on this now you should get a refund, it took a month to get mine back but I did. Also take photos of your parcel with postage on it at the Post Office. Send parcel to NaturaCel Receiving Department (DFLK Inc) PO Box 5155 Norcross, GA 30091 USA

  2. Beware this is definitely a scam. I can hardly believe I fell for it.
    Don’t do the same.

  3. SCAM!

  4. ditto same as every ones results

  5. I need to know when my trial period ends

  6. Unfortunately, I fell for it too. I have received yet ANOTHER jar of this stuff and I am NOT one to be scammed. Contacting them is impossible and their website is a joke. I don’t intend to pay to send this jar back, so until they answer their emails OR their phone, I guess it will sit right here. This is ridiculous and this company should be ASHAMED of themselves. NOT playing this game, period!

  7. I am the person who never falls for scams, and I did! I cannot believe it! unlike the above mentioned, they have emailed back to me from after I sent them Urgent purchase cancellation request,once i noticed that they had charged me £157.99 instead of advertised Free trial and £22.
    The website does not provide you with the purchase details before you press ‘complete purchase’. It charges you immediately and even worse – much more than you think you are buying the product for. On top of that they sign you up for regular product shipments etc.
    I tried calling them but the phone doesn’t answer.
    On the email they said that they cannot cancel 1st time purchases as I authorized them…!!
    I am due to see if they actually ship anything from states, although the address on the UK website provides telephone and company address in North Yorkshire.

  8. Yes, it is a scam. I had to cancel my debit card and get a new one. My bank is doing a fraudulent charge investigation on this (company). Also, Judge Judy has a team investigating them as they used her name and image on the free-trial ad. They must be stopped!!!

  9. As you have all said this is a total scam I signed up for free sample asked for bank details to pay postage. The same day 157.99 pounds taken unauthorised from my account.
    Contacted the company via email basically told you signed up when I did not.
    They con you in to signing up for a free sample when in fact your unknowingly signing up to a never ending 157.99 every three months. We have cancelled by email but have lost the cash they refuse to refund. Unfortunately this corupt company has been allowed to advertise their con in vogue,cosmopolitan, marine Claire and Ellen magazines. My faith in the Internet shopping is fading there seems to be no checks or removal of such fraudulent companies who advertise in such a deceptive way.I would think banks could stop these unlawful transactions but no it seems greed seems to rule against the vulnerable. Totally pissed off.

  10. Total Scam. I signed up for a free sample. They mailed my tiny little sample. They took $590.40 from my account. The contact information on the packing slip is not the BellaNu company. It is a rehab place. The phone number on this web site is a rehab place. The contact information on the bottle is a rehab place. I spent so much time trying to contact this company. I finally called my Bank they gave me a phone number. I called and did get this canceled for future mailing. Thank goodness $590.40 for tiny little samples are wrong. Don’t order from this company. Unless you have 600.00 to give them.

  11. Scam, scam,scam. Fraud,fruad,fraud. Do not give card details ever!!!!!

  12. This is a total scam! The offer of a free jar looks good until you try to order it and automatically you are charged for a fictitious “order” that you haven’t placed. £157.99 taken directly from my account when all i agreed to do was pay a small shopping fee for the freebie. This is criminal! Emails are fruitless, the phone number doesn’t connect and it is blatant fraud. I wish I had read reviews rather than believing the claims about success in Dragon’s Den. DO NOT HAVE ANYTHING TO DO WITH THIS SO CALLED COMPANY!!

    • Hi Murial, i noticed that it never said Dragons Den, But Dragons Lair, or something like that.
      Very pleased i did my research before falling for this scam.
      I thought it a bit strange when it said two sisters from llanbradach had invented it😂😂.

  13. 0n 09/03/19, through the Daily Mail Online, paid for the p&p on the trial sample for NaturaCel. Got the shock of my life when I received an email from them saying I had subscribed to 7 jars at a price of £157.99. Did not phone the number on the email as a US number for emailed them. Got no response so rang the fraud department of my bank who said they couldn’t really do anything but advised me to phone Refund Disputes on the Monday. Phoned on the Monday and the guy took all the info but said before they could intervene should try emailing the company again. He also tried to stop the payment but unfortunately couldn’t. Emailed company again threatening them with Refunds Disputes and received an email back saying they would refund me 100% if I dropped any dispute. When I had spoken to my bank, the one bit of information I did get was that NaturaCel does not shown on your statement, but Wellness4Support. I emailed them (who I think are pretty legit as probably middleman for NaturaCel and other offers online). I received a response immediately from Laura who said Lindsay from NaturaCel would supply me with an RMA number to write on the package when I was returning it. Laura did say I could refuse the package when delivered in order not so pay return p&p but said I’d rather pay p&p to have package tracked. Sure enough, Lindsay did email within the hour with the RMA number. As soon as package was received I was en route to the Post Office, it cost £18 but as stated knew it would be tracked. I also took photographs of the package with all the postage on & sent to Lindsay. Once I knew the package had been delivered I emailed Lindsay but she told me to email in another week as it has to be picked up from a PO Box. I emailed the following week and she said she had refunded my money but probably wouldn’t show on my statement for 2-3 working days. Sure enough, when I checked with the bank it had been refunded. I think I’m one of the lucky ones with this scam but my advice would be to contact the company on your bank statement and not NaturaCel.


    • Hi Edwina, I can see your post is very recent, I would suggest phoning Refunds and Complaints at your bank as don’t really think the fraud department will deal with it. Before they intervene they tell you to contact the company first. Email Naturacel and tell them you are going down the dispute/fraud line but don’t tell them you’ve spoken with your bank, hopefully they will offer you a 100% refund.. As stated in my email above, also contact the people on your bank statement, in my case it was Support4Wellness. Once I’d contacted them the ball started rolling and was told Naturacel would supply me with an RMA number to put on package when received, the RMA number is for shipping purposes. Support4Wellness also said I could refuse the package but if you look at Naturacel’s contract it says different, therefore it’s worth paying the P&P to have it tracked. If you’re in the UK it should cost about 18.95. One further thing is that if you get no where with Naturacel, you should be covered by your bank’s guarantee and should get your money back that way. Really wish I could talk to you to tell you exactly what to do.

  15. They are not just scamers (Money wise) but also the cream itself is terrible.

    I have used the cream (got 14 of them….) it is greasy, makes your skin very oily and despite having use it continuously (got 14 units delivered) no improvement at all with lines nor wrinkles.

    Save your money and avoid them!

Speak Your Mind

You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

I J Jenkins owner of skincarehelp.co.uk earn commissions as an affiliate marketer for recommending products on this website; we hope this disclosure will demonstrate our intent to run an honest and reputable business.

For more information, please visit the consumer education portal.

Affiliate Disclosure