Lumineri Skin Review – Is this anti-ageing trial a scam?

Lumineri Skin Review – Is this anti-ageing trial a scam?

Lumineri Skin is an anti-ageing cream currently available for trial, it makes a number of impressive claims however its website currently looks unfinished.

Does this product offer any real benefit? Would we recommend that you sign up for this offer? These questions will be answered in the following review, please read on to uncover the truth behind the hype.

Claims made by Lumineri Skin

Using Lumineri Skin is claimed to provide the following user benefits:

  • May help enhance hydration
  • May help reduce signs of ageing

To verify the accuracy of these claims I would recommend that your next step should be to look more closely at the ingredients used.

Ingredients found in Lumineri Skin

The following ingredients have been listed:

Water, Dimethicone, Glycerin, Hesperidin Methyl Chalcone, Steareth-20, Dipeptide-2, Palmitoyl Tetrapeptide-7, Butylene Glycol, Chamomilla Recutita (Matricaria) Extract, Symphytum Officinale (Comfrey) Leaf Extract, Cucumis Sativus (Cucumber) Fruit Extract, Hamamelis Virginiana (Witch Hazel) Extract, Polysorbate 20, Palmitoyl Tripeptide-1, N-Hydroxysuccinimide, Chrysin, Carbomer, Sodium Hydroxide, Phenoxyethanol, Ethylhexylglycerin

Many of these ingredients can be found in leading anti-ageing products so I can certainly see at least some benefit to be gained from using this product.

Price of the Lumineri Skin trial offer

When looking at trial offers like this it is important not to assume that it is a free trial, most of the time these offers are not free.

To find out how much it will actually cost you should read through any terms and conditions.

In this case it states that there is a $5.95 shipping charge to pay when you first sign up for the offer.

You will then be given 14 days to decide if this product is for you. If it isn’t you must contact Lumineri Skin to cancel the trial. Failure to do so will result in a $86.95 charge being made to your account.

At the conclusion of the trial you will also find yourself automatically added to an auto-ship program. Meaning that you will be sent further monthly packages at full price.

Is the Lumineri Skin trial a scam?

There maybe some benefit to be gained from using this anti-ageing cream, however we cannot recommend this offer to you.

The reason why we cannot recommend this offer is due to the high cost. Using auto-shipping is another major issue that is likely to result in customer complaints.

I would recommend that you look for an alternative.

Contact information for Lumineri Skin

You should use the following contact information to cancel this trial offer:

Phone: (844) 747-9022
Email: care@lumineriskin.com

Please leave your own review of this product below using the comment form provided.

Alternative to Lumineri Skin

XYZ Smart CollagenThe product we would choose as an alternative would be XYZ Smart Collagen, an anti-ageing product shown to promote collagen production, while also helping to prevent its break down.

Using this product will ensure the following benefits are experienced:

  • A reduction in fine lines and wrinkles
  • Tighter skin
  • A more youthful appearance

This product is not available for trial, so no auto-shipping or hidden charges.

Click Here to read our full review of XYZ Smart Collagen >>

25 comments on "Lumineri Skin Review – Is this anti-ageing trial a scam?"

  2. I had the same problem. I made very certain to read all the fine print to ensure I wouldn’t be charged more than the shipping costs. Let’s just say if it sounds too good to be true, it is. I was out of town and came back yesterday to use for the first time. Late last night I was charged $89+. I called the company today and they said they have a no refund policy but would send me another bottle for free. Very frustrated. My daughter manages a spa and I can easily get good products through her. I looked up the Lumineri website and again read the fine print, and saw it could be canceled with just a $9.95 retention fee. Going to try that route.

  3. This website steals from their customers. I did the same thing as the customer above and was told the same. Very poor customer service. Although the rep I spoke with was very kind and understanding.

    Kathy Hesse

    Ps. Lesson learned read the fine print and if it sounds like it’s to good to be true it is. Lesson learned.

  4. This is a rip-off! You will need to contact your bank or if you used PayPal, you will need to notify them to NOT take money from your account for this scam.

  5. Ladies did you read it says it MAY help. We have to be careful when we read the wording. I too got scammed same thing it’s a free trial but what we’re paying for is the membership I tried to call to work with them and they were nice up until I mentioned my bank then they freaked out by then I didn’t feel comfortable I talk to my bank to try to get a refund cuz they will offer you 30% 50% off on getting your money back but I lost the 89.95 and the 86.95 they did cancel lesson learned this company sucks I am going to look further into this issue something is not right and how they could go ahead and get away with this. And to answer anyone’s question no it doesn’t work be careful with this company

  6. THIS IS A TOTAL SCAM and this company is a criminal enterprise. I should have looked up reviews before making the purchase, but they had an endorsement by Oprah – which should have been my first clue – and Ellen DeGeneres, neither of whom I thought would give a paid but fake endorsement. I’ll bet the whole Shark Tank story was BS too.

    All of the “comments” are fake and it’s not possible to add your own.

    The only reason I used my Amazon Prime card to pay for it was because it was right here and I was too lazy to get up and get put my Amex card. Another mistake, because Amex would have given me my money back and Chase won’t.

    If only one person reads this before being taken in by this criminal enterprise it will be worth the time I’m spending to write it.

  7. Trial info a complete scam they bill your nominated card 14 days later after order placed it takes over 5 days to reach you so how can you cancel within 14 days which is in the terms and conditions way down deep i was very happy with the cream till i got my bank statement rang company twice once i had reread purchase promotion saying first month was just shipping cost but they kept throwing terms and conditions at me ,so i am venting here

  8. This miracle may work on much younger than myself but nothing has changed since starting regime. I do not wish any future shipments from this company & have advised my credit card co as well

  9. They use a third party customer service company. The rep told me that when you tick the box saying that you are 18 years old or older, there is fine print that says if you don’t cancel your trial subscription within 14 days of ordering your free trial, you are automatically signed up for a subscription. BEWARE!!!!!

    • I talked to them about this and I wanted to cancel. They said they would do this, but I got another payment on my CC

      • Ordered to get sample. I like others did not see to notify to cancel after 14 days. Called to cancel when received another pkg. I discovered I had been billed. When you call to cancel they try to trap you as a client. Finally got a confirmation number to cancel and stop draft on account. Also notify your bank.

        • How can you cancel?
          I called twice and everyone was too rude to me.
          Supposedly they can’t find my account.
          They asked for my zip code .. ok, I gave to them, after that, asked me for my email, I gave it!
          Finally (incredibly) asked me for my credit card’s last four number, because they can’t find my acct. When I said no, I’ll not give to you. They said something and hang the phone at me.
          Could you remember the phone number that you use?
          NO DOUBT, ITS A SCAM!!

  10. I believe this is a scam. The stuff made me break out after one use, so I called to cancel. I did receive a cancellation email so hopefully they won’t send me more product. I had absolutely no idea I was signing up for an auto ship program. There was no fine print that I noticed and there is no website that I could find that explained anything. I thought it was a $5 sample. I alerted my credit card company right away. It hasn’t been 14 days but I am going to monitor my card statement. I do not believe this company is legitimate.

  11. I am going to call them again because they did not my cancellation. My order was on my credit vard

  12. I am sending you another message. I requested the trial package and I got 2 samples. That is all I wanted. Then I received $89.95 on my credit card. I called my Credit Card company and told them about this because I could not afford this. We had a 3 way conversatiom and said they were going to cancel out. I got my $89.95 on my Credit Card. If they do not cancel my subscription, I will call BB Bureau.

  13. I order my cream on May 21 I called to cancel my account, but was told it had been 15 day. To cancel I would need of called on the 14th day. I missed it my one day and I was told that I could not get my money back. Now I still haven’t gotten my 89 dollar cream.

    How do I get my last order??????

  14. Complete scam and the customer service rep gave me an attitude! No return policy even after my eyes had a bad reaction! I’m so upset. Don’t buy this!

  15. As one of the many people who watch Shark Tank and trust that anything the Sharks would invest in, would certainly be an accredited product. HOW DARE LUMINERI USE THE SHARK TANK TO PROMOTE A SCAM. I’m so upset about the lack of a missing email receipt and their inability to send me another one so that I can see where they’ve offered me my trial offer with a disclaimer that if in 14 days I didn’t cancel the order, I would be added to this long list of other honest Americans who believe that they were ordering a trial size product for a minimal cost. Then, there it was, a bill for $86.95 followed by an additional $89.95 for my trial sized Lumineri skin and Lumineri eye cream I called my credit card company and explained that I felt this was fraud. She suggested getting a copy of that alleged e-receipt and getting their mailing address so that I could mail back the second order, (billed already with an additional charge for shipping and handling). Guess what? They don’t want the crap back. Basically they told me that they were unable to send me a copy of that phantom receipt nor able to accept the product back and the charges were standing because I didn’t ready the offer correctly. I mentioned the protocol that my credit card company suggested I use and at that point, I was offered a 35 percent discount on the upcoming charge. Hell no. I needed a name and a number to give to my credit card company when I dispute this fraudulent charge. The offer of a 75 percent settlement came next but I refused, still demanding a name, a file no. and that email receipt sent again. Finally they agreed to remove the charges for the second unauthorized shipment. Sure, I had to eat the first billing, my bad I guess, but I sure wasn’t going to let them get away with this. You will read one bad review after another all over the internet. I’m sure Shark Tank has gotten the calls and you’d think one of them would have put a corporate lawyer on them for aligning them with such a scam. I don’t care if their product is any good or not. Bad business behaviors would prevent me from EVER purchasing or recommending this to anyone.

  16. Absolute SCAM. They used the ‘Shark Tank’ to promote the items. I doubt they have a licensing agreement with that production company. They pulled the same routine on me.
    My bank notified me of two suspicious charges made at 1:00 in the morning from Las Vegas. They’d already paid them but opened an investigation immediately.
    The company is Huan Media Group. My bank was able to give me a phone # that I’m not going to call. I sense criminal activity here. I am going to file a complaint with Attorneys General, State of Nevada, Consumer Fraud Department. You can pull it up on the Internet and download the forms. Be sure to sign the complaint. Believe me they want to know and will investigate. Also DO report it to your bank. It can’t hurt. It’s important to stand up when you’ve been scammed. It’s hard to accept that such corruption exists, but that’s what we’re dealing with now. You are NOT foolish or gullible. You have been deliberately misled. These are skilled grifters.
    To add, this product is absolute garbage at any price.


  18. I’m so glad I found these reviews before I purchased the $4.95 Trial Bottle Of Lumineri Skin Anti-Wrinkle Serum!!! Once I read these reviews I looked them up on BBB and found 74 complaints filed! Thank you all for posting your reviews!!! I did find by reading the reviews on BBB the company has refunded the full amount to several people but it took them complaining to the BBB so maybe it will work for some of you too. Good Luck and thank you all!!

  19. I was so totally scammed. I called them when I received the charges to my checking account. I told them that I was on a fixed income and would never have ordered this product if I had know that it would cost me almost $180.00 they could have cared less. I told them there was no fine print about calling within 14 days to cancel or return the product. I understood it to be a free trial sample for the cost of shipping and handling only. But that was a lie also. I’m praying that my bank will not pay this bill as it is fraudulent. I think I caught it in time before they paid it. I hope they are caught and arrested

  20. This is a total scam! They do not tell you you are signing up for anything that will charge you 89 and 86 dollars. The stuff doesn’t even work! They are totally dishonest. The customer service rep was rude and threatening! Told me that my bank could not win a dispute with them. I received an email cancelling the orders and a partial refund. I should have let the bank go ahead and dispute it. Shark Tank is probably a scam too! I would never order anything promoted by that show.

  21. I fell for this one too! After I placed the order for $10.40, I got a call from a male representative saying there was just one more thing they needed. I told him to just cancel my order as I could tell it was going to cost more. A week or so later I got the merchandise in the mail. I thought, okay it’s paid for and it’s here so I just kept it thinking it would be the last I’d hear from them.

    This morning I found a $176.90 charge on my Visa card! I called the company and demanded they reimburse my account. As like many of you, they offered me a 35, 50 and 75 percent refund. I kept telling them I told the representative to cancel my order and they sent it to me anyway; and there was nothing that told me I was paying for shipping only and would be charged $176.90 after two weeks. I kept insisting I wanted a full refund.

    I asked to speak to her supervisor and was told there were about 10 callers ahead of me. I advised her they must be getting a lot of complaints and I fully intended to report this scam to the Oregon Attorney General’s Office.

    She then said she would reimburse the full amount to my Visa account and gave me two cancellation numbers. She said the money would be in my account within 3-5 business days. We shall see what happens.

    Lesson learned.

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