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Inherent Beauty Serum SCAM Report – Trial Offer Review

Inherent Beauty Serum SCAM Report – Trial Offer Review

Inherent Beauty Serum is a “powerful wrinkle repair skin fortifying and anti-wrinkle cream”, that is if you believe the hype.

In the following review we will look at both the cream and it’s pricing to see if the offer is as good as it first appears.

Read on before you rush into any decision to sign up for this offer.

Claims made by Inherent Beauty Serum

This anti-wrinkle cream claims the following benefits:

  • Decrease of wrinkles and fine lines
  • Increase of collagen production
  • Decrease in appearance of dark circles

For anyone concerned about ageing and ways to reduce the signs of it, then these claims will surely make this trial offer seem appealing.

My suggestion to you though would be to look for actual proof before you rush into any decision to sign up for the offer.

For example, what does this anti-wrinkle cream contain, are its ingredients going to be of benefit to your skin?

Ingredients found in Inherent Beauty Serum

First of all there is no label available, with very little information available on the ingredients used.

There is a brief mention of Biofil Hydrospheres, but not enough information to make me believe the claims being made.

For all we know zero benefit could be had, or at worst you could suffer a reaction due to one of its ingredients. Unfortunately without knowing what it is made from there is no way of knowing what effects will occur.

Cost of Inherent Beauty Serum

When you first view the website you may find it difficult to find the pricing for this offer, which may lead you to believe that it is free.

However this is not the case.

After reading the terms and conditions (I would recommend you do the same) I discovered that after the trial period has concluded you will be charged $89.85.

If you fail to cancel the trial not only will you be charged for the package received but you will also be put onto an auto-ship program that will continue to send you monthly packages.

Is this trial offer a scam?

There are serious issues with this offer, first there are doubts that it is as effective as claimed. And secondly the product itself is overpriced, with the auto-shipping likely to lead to complaints.

I would suggest you look for an alternative if I were you.

Contact details for Inherent Beauty Serum

You can cancel the trial by phoning: 888-239-5985

There is also an email address you may want to try too: info@tryinherent.com

If you have signed up for this offer and wish to leave your own review of your experiences please do by leaving a message for use below.

Alternative anti-wrinkle skincare cream

If you do not want to sign up for a trial offer like the one above but are still looking for a little skincare help then I would suggest taking a look at XYZ Smart Collagen.

This product is sold online and comes highly recommended.

It is made from proven ingredients and as it is not available for trial, there is no need to worry about any hidden or repeat charges.

Click Here to read our full review of XYZ Smart Collagen >>

97 comments on "Inherent Beauty Serum SCAM Report – Trial Offer Review"
  1. What a rip off! Read the fine print. Before I could even tell it wasn’t working, I had an additional 90$ charge. I spoke with a rude representative on the phone and could not get a refund or return item because I went past the 14 day trial.

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    • I had exactly the same experience today. I noticed a charge of $88.75 on my credit card. I called the number on the card information and was told that I went two days over my 14 day trial period and was therefore too late to claim a refund. I told him that I never ordered and auto ship merchandise. The man told me that since I was over 18 years old that I would have to pay for it anyway. Since this cream doesn’t work at all I feel doubly cheated. I paid $4.95 then 88.75 for something that is just a way I feel, for people to steal from me.

      DON’T DEAL WITH THESE PEOPLE!

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      • Have you got a phone number for them please

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        • As I lay in my hospital bed a couple of weeks ago I saw this FREE trial offer of Inherent Beauty Serum onTV. Only cost was shipping cost of $4.95 required. Upon putting in order info there was another automatic charge which I couldn’t NOT order, for cream at $1.95. Now 14 days later I noticed a $89.95 charge on my debit card. There was nothing said about a link, nor auto-shipping. There was no receipt and no charges mentioned-just a packi ng slip. I went to the web site to get a cancellation number and lo and behold a multitude of others that have been cheated too. This is pure and blantant DECEPTIVE PRACTICES IN BUSINESS. NOW I AM GOINGTO GIVE THEM HADES. As well as do whatever it takes to get my money back and blacken their name. All this cheap people are going they now- Enough is enough.

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          • I just had the same experience, except I called right away to also order the eye cream (which is a different company). At that point I was told this was a TRIAL and that I will be receiving the product every month for $89.95. I then told her that it was advertised as a FREE sample with only $4.95 shipping and nothing about a TRIAL.
            I told her to cancel my order immediately and send me an email stating that she did. She said she would, but that I would still have to pay the $4.95 shipping, and NOT receive even a sample. I told her okay and to just make sure she cancels and sends me an email…….which she did!!
            This company is definitely a SCAM!!!! Unfortunately, there are a lot of companies that do this. People really have to be aware and more careful (including me).

        • I was also caught up in this “free” offer. The creme did not do anything that my much cheaper products did. When I saw a charge for 89 dollars on my credit card. I called the company to ask why I was charged for a free product. Of course I had passed the 14 day return period so I cancelled my “subscription” and I called my credit card company to dispute the charges and to have them not accept anymore charges from this company. Today I refused the product shipped out and I have received an email from this company refunding my initial price. We’ll see how this plays out. Hopefully I will not have to deal with this company again It is always a good idea to get your credit card company involved because if these people realize they will not get paid they may stop sending the product

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      • EVERYONE has got to call these companies and keep records of who, date, time, and Record what was said. Ask to speak to a manager! Get their name as well. Then call your bank or credit card company. Talk to their fraud department and issue a complaint. Depending on the financial institution you’re with and their policy, if you feel you were scammed and you were you may get your money back. This is FRAUD!!! Everyone has been getting scammed for too long. From all of Dr Oz and all of his product’s that he has indorced. Probably getting kickbacks when taking advantage of kind, nieve people who never approved a autoship. They simply wanted to try out a recommendation of a product from a respected celebrity. (Sorry) for the rant. Anyway, you may get your money back depending on your banks policy. You just keep firm and tell the truth. Which is: In the advertisment There was no mention of being roped into a autoship. And the only mention of any agreement in their terms of use agreement came at the end of the free trial advertisement with very little focus of the importance to the (CUSTOMER) as to what hidden costs and obligations the company would be now assuming we (CUSTOMERS) are accountable for. And! Complaints have got to go into the Better Business Bureau. People! We all have got to wake up. These scams have been going on too long. This is as bad as the phone scams of people calling up and pretending their from the IRS and demanding payment right now. Or the local sheriff will be there within the hour to take you to jail. Please call this company back. Talk to the manager.Document EVERYTHING. Then call your card company or bank put stop payments in play, open a official complaint, make that additional call to the better business Bureau and open a complaint with them. Maybe some good will come out of these efforts. I’m going to contact the news agencies like (Eye on LA’s Eye on your side ). And have them look into these consumer scams. It’s too much. Good luck. We work to hard for our money. The middle class gets kicked in the gut to many times. I’m sorry this has happened to everyone on this site. And I’m sorry it happened to me. There are so many Sad thing’s happening in this world. And getting ripped off, manipulated and lied to is just to much. I feel like you can’t trust anyone or anything anymore and it’s made me so very sad, angry and exhausted. Sorry again for my comment being so long. I hope my words help someone out. Sincerely Janine.

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      • I canceled my order after I got one product and paid for it one time and it was before the trial ended. I was told I wouldn’t receive any more products and today I got another one in the mail. I am sending it back with return receipt!

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        • Omg…..I definitely got scammed and not one person helped me…besides that the product burned my skin! Talked to several people over phone and they wouldn’t refund my money…stay away from this company…inherent beauty and sycream eye complex….they totally lied

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      • The same thing happened to me. How the heck to I stop them from sending a new supply every month. I don’t want anymore charges on my credit card. HELP

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    • Same thing happened to me I just found out from my bank they charge me $90 each for 3 months and told me the same thing that they couldn’t give me my money back I even called the council they said there was no record of the call to cancel

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    • I had the same thing just happen to me! Tried to get my money back and they were super rude to me and told me that if I argued with them that they wouldn’t even consider giving any money back! Do not buy anything from this company!!

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    • Same happened to me. Remarkedly I was charged just this morning for the product. Ripoff is right!

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    • They took $89 for 2 months off my credit card and I wasn’t aware of it I did not authorize it I called him back and told him that I did not want this the damn s*** because it had you couldn’t even tell what the ingredients was in this was two months ago but then I come to find out that they’ve taken my damn money now no phone you can’t call them now I’m going to report their ass

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      • I got scammed…how do I get my money back. I’m on disability…i should have known bette…damn people!. I will call and see a what happens. Not nice to do to people!

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      • I just talked to the rudest guy named ISHAMEL (Yes-foreign) and told him I received a sample of EYE cream not the (SERUM) and I did not want it and to cxl anything else being charged to my cc or sent to me.. He said I’d have to return the sample at my expense (4.95) so it now has cost me 9.90 for a FREE sample of a product I didn’t order..THIS is a total SCAM and deceptive advertising. I am reporting it to my state Consumer Fraud Protection Agency and anywhere else I can to stop this crap from happening to others…incidentally, there is Not ANY company info on the packing slip.I found the number on this site…

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    • I agree this is a total ripoff…. this is why I always check to look at complaints, reviews and more.

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    • Same thing happened to me. Wish I had been smart enough to check them out! This is a scam! I am going to report it to the attorney general in our state!

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    • The same thing happened to me! I either didn’t read the terms of service or didn’t see the part about the $89. On day 14 at midnight the charge came through. When I called to ask about it this rude jerk told me they would not refund it because I needed to notify them before the 14 days were up. I could tell that a huge number of their calls are probably about this very issue, because he immediately took on this rude condescending and sarcastic tone and proceeded to tell me how it was all my fault! I was so mad! But I’ve learned my lesson- what a scam!

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    • I agree with Rebecca Barden…what a rip off…billed my bank 90 and another for 55.00 for another cream I didn’t order. Called and they said there was an 11 day trial after the 4.99 which I saw nowhere on there and they would not allow me to return unopened boxes nor would they refund me. I am on disability and would never agreed to order or pay 90 +55 when I can hardly pay for groceries. I went to buy groceries and said insufficient funds. So when I got home and saw that they had billed my bank account 90 + 55 for the serum I couldn’t believe it. They should not be able to operate this way…I am sorry but it is just wrong!!!!!! Shame on your marketing practices….

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    • I just got scammed too!!!

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    • Same here. Very rude representative and wouldn’t let me return it even though it had never been touched. Very misleading and such a
      scam!

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  2. Inherent Beauty is a total SCAM. I won’t be surprise if most of their customers are upset. They have a very misleading advertisement. Don’t even try this product….it is a nightmare to deal with their customer service. There’s nothing special about the product that I would want to deal with their company ever again. Don’t waste your time and your money. I hope there is a government agency that truly protects the consumer from a BIG SCAMMER like INHERENT BEAUTY.

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    • HUGE SCAM!!!!!! I’m reporting them to the BBB!!

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      • I definitely agree…. something needs to be done about companies that are only out to scam people out their money. It should be a law against this!!! This company can be sued, and taken to court.

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        • agree sand thy don’t care what they do to people just to make a dollar…wrong wrong wrong

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    • Highly dissapontted to say the least. I was charged for a product that doesn’t work. And yes they would not refund my money. My eye had a blood spot in it after the first night I woke up the next morning my eyes very irritated and a blood spot In it. Not satisfied at all. I didn’t authorize the transaction. And was still charged. COMPLETE FRAUD PRODUCT NO GOOD. DO NOT BUY.

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  3. Biggest RIPOFF EVER and the rudist most ignorant representative. Not only did this product not work but gave me an allergic reaction after the time the 14 day trial was up. My eyes looked like Rocky Balboa after the fight. This woman actually hung up on me when I asked to speak to her supervisor. They can have their poisonous cream back but I WANT MY MONEY BACK!!!

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  4. I ordered the trial for inherent beauty today. I started reading info and reviews. Straight away I saw a phone number to cancel my trial order. I did so. I got on the phone probably ten minutes after ordering. Thank you to all those people who shared their comments about their horrors of auto shipments. They wised me up in a hurry! Buyer beware.

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  5. So, they have another name for it…at least they changed the packaging! I fell for the same ad. I first cam across it on FB under the name Aluris. I had forwarded the link to a friend with a “wow, let’s try this”. I too forgot to cancel and received a second shipment. I came across the ad again, thru FB, which reminded me to call, but something caught my eye….the ad, the product packaging was exactly the same, but the name on the jar was slightly different. I called, got the run atound, first they said no returns, then I could return and the warehouse would decide if I would get a refund, then they offered a 25% refund because they would have to repackage it. I told them I had not opened the second pacakge….the guy on the other end, who had a thick accent and little patience blurted out “they have to take the labels off and re-label” then the light went on, so I called them out on selling the same product under different names, which means the consumers would think it was a different product, and accused them of consumer fraud. I told him it was pretty stupid that they didn’t even change the woman doing the presentation! They gave me 75% back, which I accepted because I did not call before the 30 days was up.
    So I see they heard part of what I pointed out. In this ad, the packaging has been totally changed….but if you go to beautynews24.com, you will see the same ad, same woman, and the same container, only the name is changed to Suisse and the color of the label is blue. This IS consumer fraud!

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  6. SCAM RIPOFF Way overpriced especially when you call and say NO THEY offer it for $20 a month!!*** SHAME ON YOU!!!!!!!

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  7. Thanks for the heads up! It seems like another Gunthy Reckner scam. I had the same mishap when I purchased Wen. I tried to cancel, after trying the product which made my hair practically fall out. I did research, and some of the ingredients, are toxic. They sent another order, before my trial period, and I was billed twice. Be consumer wise, always read the fine print. Terms and Conditions. I certainly hope this product isn’t along the same line, as Wen, especially with Christie Brinkley endorsing the product, then again you could always try Meaningful Beauty by Cindy Crawford.

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    • I had the same exact experience with WEN. I’m an online shopper and have been ripped off a few times. So now I do my homework and research before I purchse. Thanks for the information.

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    • PLEASE READ!!!!!! THIS AND ANYTHING ENDORSED BY CHRISTIE BRINKLEY ( EVEN ‘RECAPTURE 360″ ).. SUCKS!!!! THE ONLY THING GREAT ABOUT “RECAPTURE 360” IS THE JAR. SHE HAS ADMITTED TO HAVING FILLERS DONE ALONG WITH EYEBROW LIFT & HER NECK RECONSTRUCTED. PLEASE DON’T FALL FOR ANYTHING SHE ENDORSES. I TRIED HER PRODUCTS AND THEY SUCK SO BADLY.I FORT INNATELY DID NOT GET RIPPED OFF BY THESE COMPANIES. WE R REAL WOMEN. WE R GOING TO AGE APPROXIMATELY AND I AM FIGHTING IT AND DON’T LIKE IT EITHER BUT I’D RATHER HAVE MONEY IN MY POCKET DURING THE PROCESS.

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    • Hi I’ve dealt with a similar situation…. what I had to do was cancel my credit card, I explained why…. my card was canceled the same day. Please be careful when ordering items that look to good to be true!,because most times it isn’t what you think it is. PLEASE BE AWARE OF SCAMS.

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  8. Total scam with bank cards in tow. Had to cancel bank card to stop auto ship. Robobank fraud claims its a le
    gal transaction due to 14 day cancellation policy. Out probably owwned by jp morgan.

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  9. This is a total RIP off.

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  10. Caused overdraft did not order anything from this company fixed income need money back

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  11. Usually cautious about these offers, but being a 77 year old needing some facial repair, went ahead and ordered the “FREE TRIAL” and thought I was paying S&H only. Never received an e-mail confirmation or receipt of any kind even when product arrived. Knew I had been scammed when credit card statement arrived with $89.85 charge, ugh!! Via phone they say I should have read the terms (which are full of small print and difficult to find the link for). This is a fraudulent way to do business, they know that and now I do too.

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  12. I would like to thank skincare help for their comments, reviews, advice and support.
    My advise is, to check on this website when it comes to buying any skin care products. We are so fed up with scams but we are desperate for miracles and can’t afford to pay plastic surgery. I don’t believe in miracles but a little help, is always welcome. Good luck everyone and be careful. Thank you once again, skincare help team, you are all a great team for providing us with your research/knowledge and supporting us with your results. Keep up the good work because before I go and by anything I always see your reviews.

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    • Beware…Dr. Oz gets kick backs on endorsing or even saying the product of any kind on his gay ass show. I Don’t even watch anymore or believe anything he says because of all these scams. How LOW can he go? He sux.

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  13. Scammers. These people really suck. Bank won’t go after them either. Will be report to BBB and public scam info via social networks to get the word out about these crooks in Santa Ana CA.
    Phone them at 888-239-5985

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  14. no mention of auto fill on the original “trial offer”….tried to cancel the same day I ordered. Talked to a very nice gentleman He would not cancel original order, but advised me to call as soon as i receive the original trial, in order to make sure it is canceled. He even offered to extend the trial period, and give me his employee discount if I order after the trial period.
    Guaranteed I would not receive any additional product, or additional charges on my credit card., if I canceled in time…….. Hope he is being truthful.

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  15. Total scam. . .”free trial” arrived, about 7weeks later a package with more product arrived. . .I had not ordered it, went online to check credit card, and was charged $89+. Found out I was also charged a few weeks earlier another $79+ from same company, but never received anything for that and thus did not catch it the first time. Called credit card company and they are investigating. There was no invoice in the box, just the product, so just returned it to the address from which it came. Hope they can get this resolved and taken off my charges as I did not order nor want any more product. Very upsetting and deceiving!!

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  16. Same experience here. Product is crap! I called and spoke with a manager that game me 75% of my money back. There was no paperwork or anything with the trial bottle i received. They put all this in the terms & conditions that nobody reads & they know and hope for that! The 14 days start from when you place the order online, not when you receive the product. They need to be reported. This should not be allowed. I haven’t gotten my money credited back to my account yet, but you can bet i will be on the lookout for it.

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  17. TOTAL SCAM. I am currently on hold trying to get a complete credit on two almost identical charges…. Two different phone numbers 1-877-262-7064 & 1-888-273-3151 both picking up at same call center … Same music … Same bunch of scammers. How did I fall for this . Thought I was only trying samples and was to be billed just the shipping charges. My husband just showed me our bank statement. I was horrified. Contacting the BB immediately.

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  18. Just hung up with InherentBeauty as noted above .. Was given a 50 percent credit & complete cancellation of both accounts (same product.). When something is too good to be true, it usually is! Don’t go there!!!!!

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  19. I have had the same experience. The customer service man Bill was rude. I had to say several times to cancel any future orders. I also had to send the product back with no refund mentioned I did get an email saying the orders have been cancelled. We will see. I have called the credit company and they are on alert. As well as the credit bureau. personally I think I woke Bill up.

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  20. I had a similar experience. The ad popped up on my phone while playing solitair. Said Ellen Degeneris was backing the product. There was no mention of paying for the product or the 14 day trial. Just try we know you’ll want it kind of thing. exactly 14 days later I have 89.95 and 88.95 dollar charge. When I called the guy was very rude and when I asked to speak to his Supervisor he said he was the Supervisor. Said he could only give me 35% back until I mentioned BBB then it went to 50%. Also sent me great eye cream and got HR cream. He said they weren’t affiliated with them and it was a different company but I had the same number. Call Center. The lady at the call center got me the number for the great eye cream (HR cream). I got 35% back there. And the Product is bunk.

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  21. Ellen de generous should be ashamed to put her name with this scam. Auto ship is barely readable on the site. That he cream is another scam. I hate dr oz only bought this cuz of Ellen degenerate. Now I realize she’s a greedy fool as well. I won’t watch her any longer and dr oz should eat dirt and suffer!!

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  22. I thought I was only being charged shipping. When I received my credit card bill today it has 2 charges. One for $89.85 and one for $88.78 from Inherentbeauty. I only tried the cream and it irritated my face. I told the representative about my experience and was told there are no refunds!! I agree this is a scam and am very frustrated as I’m on a fixed income.

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  23. i was unaware of the program that auto sends 2 new jars of cream every month and charges your credit card. programs that exist liker this and that are legitimate make it crystal clear that you will continue to receive their product. I am contacting the California state dept of consumer affairs and lodging a complaint. I am also contacting the FTC who will investigate this company. And shame on you Brook Shields.

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  24. Hello, Speaking to those who have bought “Inherent Beauty” and/or “HR Cream,” from the San Ana, CA company, I just cancelled my 14 day trial, only paying the original S/H charges for each product, delivered separately and charged separately. I cancelled as soon as I received the two products: I believe that is very necessary. I was told my account was cancelled and that I would not receive any automatic monthly charge.
    I was asked the first time that I needed to send the product back and be charged $9.95 for restocking. No, I said. “It’s not being returned to you and you’re not going to charge me.” There is nothing in the ‘terms and conditions’ which states that, in fact, it states once I cancel that no further charges would be made. She was very abrupt and finally said that my account had been cancelled with no further charges.
    On the second product, also cancelled today (just got it), I got an operator who was very nice and went through cancelling my account. He suggested my getting a discount for the product and I said absolutely not…no discount, no further charges and no product. He said that would be taken care of and gave me my confirmation number.
    Now, in the meantime, as I read everyone’s experience, I like to say this about the banks. Most of us/you order product using a credit card with an attached bank account. I went to my bank and told the officer in charge my experience on the phone. “What would happen” I asked, “if the company went ahead and charged me some amount anyway?” The officer said that action would be fraudulent, that i would need to come into the bank and fill out a fraudulent form. Then the bank would give me back my money (all of it)and the bank would go after the company which sold you the product. I asked him whether the bank would be successful going after the company. He didn’t know, just that I would get my money back.
    So, those of you who got stuck paying what you feel you should not have paid, go to your bank and file a fraudulent form and get your money back. My bank was a Savings and Loan bank, not a commercial bank like BOA, but I’m sure you’d have the same success.
    Don’t wait. Go do it and get your money back and be sure that you CANCEL before the 14th day. I cancelled on the 4th and 5th days.
    that’s it. Hope that helps. Matt

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  25. I got the revitalizing serum then decided to cancel the auto ship after reading this forum, so I called customer service. I got a very rude lady who said that “this is not a free trial” and I was going to be charged $80 for the bottle they sent me. I told her that’s not happening and she kept talking about “options” without describing what those options are. Then she hung up on me! I immediately called my bank and reported my card as lost so the charge wouldn’t go through. Can they report me to the credit bureaus?

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  26. What a freakin scam company!

    Do not ever deal with them.

    Run Run Run away from this scam company!

    Same experience here. Product is crap! I called and spoke with a manager that game me 75% of my money back. There was no paperwork or anything with the trial bottle i received. They put all this in the terms & conditions that nobody reads & they know and hope for that! The 14 days start from when you place the order online, not when you receive the product. They need to be reported. This should not be allowed. I haven’t gotten my money credited back to my account yet, but you can bet i will be on the lookout for it.

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  27. DO NOT USE FALL FOR THIS SCAM… THEY SPEAK OF A TRIAL OFFER WHICH IS NOTHING BUT A SCAM. I PURCHASED THE CREAM AND THEY ARE VERY CLEAR THAT YOU NEED TO USE IT EVERYNIGHT FOR TWO WEEKS TO SEE RESULTS… WELL THE FUNNY THING IS YOU ONLY HAVE 2 WEEKS TO CANCEL!! HOW CONVIENT. THE PRODUCT IRRITATED MY SKIN. I CALLED TO CANCEL IN ABOUT 2 WEEKS… THEY ACCEPTED MY CANCELLATION AND STILL HAD THE NERVE TO CHARGE MY CREDIT CARD $89.85!!! THEY SAID THAT BECAUSE MY CANCELLATION WAS A DAY LATE I HAD TO PAY THE ENTIRE AMOUNT FOR THE “TRIAL” OFFER… WHICH I THOUGHT WAS $4.95. MY CREDIT CARD COMPANY IS HELPING ME DISPUTE THIS… AFTER SPENDING SOME TIME ON THE PHONE WITH A WOMAN NAMED SAMANTHA SHE CREDITED MY ACCT FOR 50% OF THE $89.85. I FEEL VERY RIPPED OFF AND TAKEN ADVANTAGE OF. AVOID THIS COMPANY AT ALL COST… OR IT WILL COST YOU!

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  28. DO NOT FALL FOR THIS SCAM!!! THE “TRIAL OFFER” IS NOT WHAT IT SEEMS TO BE. ONCE YOUR RECEIVE THE TRIAL OFFER THE CLOCK IS RUNNING!! I CALLED AND CANCELLED BECAUSE THE PRODUCT IRRITATED MY FACE… WELL WHEN MY CREDIT CARD BILL CAME I SAW THEY HAD CHARGED ME $89.85!! APPARENTLY THERE IS A VERY SMALL WINDOW OF OPPORTUNITY TO CANCEL WITHOUT BEING HIT FOR THE FULL AMOUNT OF THE PRODUCT!!! I HAD ALREADY PAID THE $4.95 FOR THE TRIAL OFFER!! YOU GET NO PAPER WORK WITH THE TRIAL OFFER. VERY UPSETTING. I CALLED AGAIN AND AFTER A WHILE ON THE PHONE THEY CREDITED ME 50%. DO NOT GET TAKEN BY THIS COMPANY… THEY TAKE ADVANTAGE OF PEOPLE AND THEY KNOW EXACTLY WHAT THEY ARE DOING. I HAVE MY CREDIT CARD COMPANY WORKING ON THIS… I AM HOPING TO GET THE FULL AMOUNT REFUNDED.

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  29. HUGE SCAM–bought it, called to return it, ,charged for next shipping before it dried on my skin, cancelled acct; got 1/2 refund- 2 months later got full charge again w no product. Called & ” they couldn’t find my acct” so couldn’t cancel or refund”. Reported to BBB- also got new credit card!

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  30. I want to thank all of you brave folks who were kind enough and took the time to post your experiences. I was considering taking the Inherent Beauty trail, but thanks to you all I will NOT be making that mistake!! Thanks again for helping me make an informed decision. I absolutely HATE wasting money. These scammers should be held accountable for their actions.Those Jerks!!

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  31. I also thought the charge would be $4.95 for trial size but I just got my bank statement and was charged $89.85 and for the other product was charged $88.78.

    I will call them today and then my lawyer. We should stick together and bring a class action law suit against them. They are scammers.

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  32. I too ordered the” free trial”. The first bottle cane and I was thrilled with it. My husband too, it really was working. Then received second bottle and I immediately noticed it was different. First one was an oil the second a cream. After using second one for ten days I was unhappy. Not working even to moisturize. Called the number and they told me I had been sent the wrong one the first time. I told him that was the one that worked and that I wanted it. After three months and several different excuses and lies, and money, I still haven’t received the same one as the first. Ingredients are on all bottles and the first one is totally different. I’m going to cancel now reluctantly because the first formula actually worked. I’m not wealthy but the results were well worth 90 $ a month. To bad they couldn’t make it right. I know there is a serum out there that will work and I know what the ingredients are so hopefully I will find it somewhere. Good luck everyone. And to Inherent Beauty, hire friendly,honest people who care in your call centers.

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  33. Extremely deceptive and unethical business practices. These guys get trained in old school glengary glenross practices; archaic sales techniques that were deemed unlawful in the the mid 1990’s. The only way through to them is a persistent line of straight lead front blasting and accusatory, accurate attacks on the deception of their company and the insistence of a complete refund for the unauthorized charges found on my bill, plus the $40 overdraft fee for for each unauthorized charge.

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  34. I fell for this scam received cream today. Read guff with it and realised it was a clever sales pitch. Cancelled immediately on phonee mail. Also asked my bank not to make any further payments to these people.Having paid the initial charge for p and p of £4.95. I object to paying further monies to return this product to Cyprus and would like to know if any of their unfortunate customers have refused to return products and what the consequence was.

    Reply
    • Further to above message I noticed in some of the reviews that even though victims had advised their bank, money was still being taken indifferent company names. I therefore contacted my bank and inconvenient though it is I played it safe and cancelled my debit card. I am now awaiting a new card. Still undecided whether to return unopened cream to the address in Cyprus.

      Reply
  35. Be warned! Their fine print is hidden in terms and conditions…they make a big point of advertising no cost – free sample – pay only $4.95 shipping. Then you get a big surprise of 180.00 on your next cc statement.

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  36. I was going to try this- not now after reading the nightmares. However, I simply recommend all that did to just call their cc company n say they lost their card so u get a new one w a new cc number. How can they charge u if they don’t have the right cc number right? U can skip all the bs. No calling. No emails. No fighting. It’s really sick when people/companies play on the insecurities of others… Best of luck to everyone!❤️

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  37. I recently purchased this as a Christmas present and was also fooled by their fraudulent practices. After being denied a refund and the cancellation of my “membership” by several rude customer service representatives, I was forced to get a new debit card. However, I did report them to the Better Business Bureau about a week ago and have since gotten half of my money back. I recommend everyone does the same.

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  38. Without question the most fraudulent company I’ve ever dealt with. How can they stay in business with this garbage product and continue with bait and switch business practices? These methods are not just archaic but illegal. Before consenting, I had talked to 1 associate, 1 floor supervisor and 1 site manager. ALL spoke from a script that refused to acknowledge the unlawful, unscrupulous business practices in any regard. I consistently demanded my money back as it was removed from my debit card without authorization, and they repeatedly denied my request eventually admitting that the company must be “reimbursed or compensated in some way for all the free product”. I didn’t budge, they eventually agreed to refund 25%, then half my money, when I persisted, they refunded 75% of the amount they stole from my account. Still inappropriate, but acceptable as they claimed they already shipped the product they billed me for. A product shipped 2 months ago that I never received. I don’t want it anyway, I’m just stating the facts. They never sent it. They just lure in people like you and me with incredible claims and state that we can receive a free trial for just the price of shipping. Absolute garbage. They know we don’t have the time or resources to open a class action lawsuit against them so they just continue exploiting our insecurities and stealing our money.

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  39. I purchased the product 12/9 and called to canceled on 12/26 due to an allergic reaction to the product. I opened my bank acct and saw a charge for $89.85. Spoke with an Ann person you was rude and stated that she could settle by refunding 35% of my charges then up it to 65%. She stated it was my responsibility to read the terms. I when To check it out andit takes a while to open and displayed for all customer to read and know how much they are charging. I read it and I was still within the term to cancel and get full refund. They refused to refund back 100%. 1) calling bank to dispute 2) calling IRS 3) calling better business bureau. They need to be stopped!!!!!

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  40. I ordered this product then within 30 minutes I called to cancel and miraculously they cant find my account. I’ve spoken to 7 different people at the phone number listed on the advertisement and they tell me the number on the website is wrong…I’ve emailed, and no response. All I know to do is block the charges from my bank, and return the product as soon as it arrives. Lesson learned. Do not order

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  41. ALLERT. This is a SCAM or at least very poor business ethics. Nothing is free in life. Don’t sign up for the free trial because you will be sent monthly product and you will be billed. I did get a partial refund, but it was quite a hassle and I am out over $100. I also didn’t like the product. I wish there was some way to stop this sort of practice.

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  42. This is a scam or at least deceptive and unethical business practices. Nothing in life if free! I am at fault for not being careful. I signed up for the free trial not understanding that I would be sent the product monthly and be automatically billed. After several telephone calls and a hassle I’ve been partially refunded for the two products and my account with them has been cancelled. I am still out $100+ and I didn’t like the product.

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  43. OMG- read these reviews, they are so true. This company is a SCAM. Try to cancel and return….it is VERY difficult. If you ask for their mailing address…they refuse…..a sign they are not legitimate. They start quoting legal terms to you and reading the fine print that must be on their website somewhere. Not a business you want to work with.

    As for their product, I am going to guess that it is overpriced and does not work because they need to sell it with their sneaky and deceptive mail order practices. Any truly legitimate company wouldnt sell their products this way.

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  44. I, too, have been scammed… the one thing I would tell you is, not to accept any less than the whole refund. Acceptance of less money than what you paid, makes it harder for your bank to recoup any fraud charges, if you agreed to a smaller amount back from the cream company FYI 🙂

    -SS

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  45. Every single thing said by everyone is ABSOLUTELY TRUE. THIS IS A SCAM and the “customer service” (she said sarcastically) people are RUDE and uncoooperative. I called to cancel within the trial period, which was going pretty well until I was told I had to pay to return it (ok on me) and that there would be a $9.95 restocking fee. A what? 1st, to restock what? Used face cream? That worries me almost as much as no ingredient listing on the product packaging or product itself. I read things pretty closely and cross my heart I saw nothing about a restocking fee, Maybe I missed it, don’t think so, but now I can’t find the Facebook ad. Chris,kept asking me if I agreed to the fee and I kept saying NO then he would say then you want the 2 week extension, again NO, Then you agree to pay the $9.95 fee? NO, this went on for about 5 minutes all the while I kept asking for the address to return their product to, for which the reply was so you agree to pay the $9.95 fee? And on and on until finally not sure what broke the loop Chris provided me with an address PO Box 24567 Santa Ana CA 92799. So now all I have to do is send back whatever this is and post a review on every possible site and make a report to BBB and possibly the fraud division of the local police. Anyway I learned a great lesson, do not order anything off of Facebook. Make that 2 lessons, do your homework before, not after, you order anything from anywhere. There are crooks on every website just waiting for us to not be vigilant.

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  46. A Total Rip Off!!! The same day that I ordered the trial, I canceled it. Two or three weeks later the trial order arrived. I said alright, maybe the cancel didn’t go through on time, so I didn’t mind paying the $4.95 shipping and handling that was posted on my credit card.. I still have the unopened 3 or 4 ounce jar. Today I get a charge for $98.79 on my credit card. I have never received anything but the sample. When I called and talked to a Selina, she tried to give me a 65% discount if I stayed a customer, and stated that the cost for the product received was $98.79. I said Noway. The ad said only pay shipping and handling. Then I was sent to David, and Sarah? Sarah said that she would cancel future shipments. I told her that I didn’t order this one, and wanted a credit to my account. She cut the talk short and hung up. .

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  47. I suggest using a pre-paid card for ANY online orders…this way those companies cannot continue to charge you.

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  48. My bad. This is a scam to defraud you of your money. It is all in the fine print. Scum preying on consumers.

    Reply
  49. I fell for this scam too. It said I would get a free trial sample for the two beauty creams if I paid the shipping…which I did. I received them a few days later. I tried the creams for a few days but I started to get pimples from it and discontinued using it. 2 weeks later I get 2 charges on my credit card for $89.95 for both creams. I called the number that was on the card that was inclosed with the creams. Now calling them was a complete disaster.

    Call #1 – I called 888-239-5985 and got a customer representative. He got my name and address and asked why I was calling. I told him about the charge on my card and that the product was making me break out. He put me on hold, then hung up.

    Call #2 – I called back and got a different representative. I gave him my name and address and he immediately hung up on me.

    Call #3 – I called back AGAIN!! This time I got another representative who asked why I was calling. I told him I got these two charges on my credit card for the creams and that I stopped using them because they were making me break out. He asked if I was allergic to the creams or was I getting a reaction from them. I told him that’s what I said, that I was breaking out from using it. He told me that my account had been cancelled. I asked if they were going to take the charge off and he told me he couldn’t because the account was cancelled. Then he offered me a $35 refund for which I said why would I want a partial refund on a product that was making me break out? I also told him about the other charge for the other cream and he said they had no record of that. I asked him that if it came in the same box and sent from the same place, why didn’t they have a record of it? He preceded to hang up.

    So I called my credit card company and disputed the charge. The girl I talked to said the same thing happened to her with another company. The money was returned to my account.

    DON’T DEAL WITH THIS COMPANY!!! IT’S A COMPLETE RIP OFF!!!

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  50. OMG- I wish I saw these reviews before I got sucked in. The package came with nothing more than a packing slip. No explanation on canceling within 14 days. So mad I missed that in the fine print of the ad. They sent me another bottle and because they don’t do returns I’m stuck paying for two bottles! GRRRRR!
    It’s sickening to me that companies scam people for their gain.

    Don’t even try it!!!!

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  51. Totally misleading and fake advertising. Representatives are rude.Product is no good at all. My credit card company is taking card of it for me, also got a new card.

    Reply
    • Ordered inherent cream and then was forced into also ordering ys cream. read about scam after ordering. on website to order cream they had a phone # that didn’t have anything about my order although they had charged my card. called and cancelled my card and then the orders, which were two different #’s. The guy at ys cream was so mean and kept saying he was trying to help me. he was trying to help me by trying to convince me to keep the cream. i just kept repeating i want to cancel, i want to cancel. he finally gave in. ADVICE: don’t buy in first place and if you do cancel credit card immediately. numbers that helped me were 877-906-0135 for ys cream and 877-785-8199 for inherent beauty. good luck, you will need it.

      Reply
      • continuation of above comments. did get a cancellation email of ongoing order and a voided order for the 4.95 order. phone # for inherent beauty on email is 888 239 5985 and for ys cream phone # on email is 877 587 6409. i realize these are different #’s then above, but i had to try all of them to finally get the cancellation and void completed. On phone call get # that goes with name of person that helps you and the cancellation # of products. you may need in future. I also did see it drawn back on credit card that i had cancelled. It seems for me I am in the clear but have backup if need it.

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  52. I saw the commercial for a combination of inherent beauty revitalizing serum AND YS cream eye complex. It was a Free trial offer just pay for the $4.95 for shipping. I received the product in a plain brown box with just a shipping in it so tried it. On March 30 My account was charged $89.94 for the inherent serum and then $89.85 for the eye cream. I called customer service and was told By Daniel that it is a TRIAL OFFER, NOT FREE PRODUCT.
    I told him that I did not see anything about the 14 day trial. Daniel said that it is on the internet order form. He refused to credit my account for the $179.79. DO NOT ORDER ANYTHING FROM THIS COMPANY. SCAM, SCAM, SCAM, SCAM

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  53. I am sorry that so many women were scammed by this company. Thank you for submitting reviews because once I read them, I called to cancel about 30 minutes after I ordered! I spoke with a rep named Kirby who kept trying to convince me why I didn’t want to cancel. I normally respond pleasantly to others but he wouldn’t honor my request. I ended up yelling in the phone and he took the charges off my credit card. Very unhappy that this kind of stuff hurts people so often. Thank you again for all the warnings.

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  54. Same thing happened to me as everyone else, signed up for the $4.95, saw nothing that said I was obligated for anything. Receive the packet with no alert that they had to be contacted within 14 days that would be $89 charge, and I saw a charge on my credit card I was offered a 50% refund, I said I wanted 100% because this was a scam, and they said I was already past 14 days. I called the company and spoke to a really representative, can you tell me I was obligated because I didn’t contact them within 14 days, I reminded them that was nothing package that said I needed to. This product is crap and it burnt my skin. After being told there was nothing I could do, I reminded them on their trial offer website, it states there is 100% satisfaction guarantee. They told me that is not listed anymore, and I googled it as I was talking to them, and it is indeed still there. They couldn’t tell me what that meant, obviously it means nothing. We all need to contact the Better Business Bureau about these people, which I am doing now.

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  55. By the way, when filing a complaint with the Better Business Bureau you have to include the name and the location of the business. I didn’t know what city or state they were in, so I called their customer service number and asked, they said all they could tell me is that they’re in Southern California, and wouldn’t give me any more information After researching, I found they are doing business in Santa Ana California, please file a report with the Better Business Bureau, using this location

    Reply
  56. Inherent Beauty is a total scam. There is no indication of the cost that will be charged and that this is only a free no obligation trial and that you have to cancel in 14 days. I do not know how they can stay in business. It really makes me sick! They got me for two products, not just one.

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  57. I was charge full amount when it was advertised $4.95 I’ve been trying to cancel them called four times and they keep sending the product and charging my bank when I didn’t even sign up for the auto shipment and having a hard time reaching anyone to keep saying their computers are down there impossible to deal with this is vs cream or inherent beauty A real scam

    Reply
  58. PLEASE REPORT THIS FRAUD/SCAM TO THE FEDERAL TRADE COMMISSION, WHICH PROTECTS CUSTOMERS FROM THIS KIND OF SCAMS. THEY HAVE LAWYERS THAT INVESTIGATE AND REPRESENT CUSTOMERS.
    FILL OUT THE FORM HERE: EVERYONE NEEDS TO MAKE A COMPLAINT, SO THERE ARE ENOUGH FOR THEM TO FOLLOW UP.

    Reply
  59. I Fell for this too !!

    First – I did not receive my free trial ; second I was charged the $88.95
    I called the CS # & was met with a very rude customer service rep ; he proceeded to offer a solution of crediting me using his employee discount of 50 % ; I told him I wanted 100 % refund I did not sign up for this ; he then called me 4 times trying to talk me into this product ; 3rd and 4th time was after I asked him not to call me again ; I have since blocked the # from my cell phone I will be filling a complaint with SHark tank for endorsing this ; and the better business bureau

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  60. They took out so much money, I also went to bank with no results, and was wondering if anybody got their money, because I really need mine. I will never buy anything from the website.
    who ever owns this company should be locked up. who ever read this please don ‘t buy inherent beauty.

    Reply
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